Medical Front Office - Patient Service Specialist - ...

Overview Position: Patient Service Specialist - Float Location: Santa Rosa, CA Type of Employment: Full-time Schedule: Monday - Friday 7am - 4pm Compensation: $24.00 - $26.00/hour (pending experience) When patients enter our outpatient physical therapy center in Santa Rosa , we want them to have an exceptional experience u2013 starting at the front desk. Thatu2019s where you come in. As a patient service specialist, youu2019ll manage both the patient side and the business side of our center. Donu2019t underestimate the impact you can make on every patientu2019s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) + Start Strong : Our mentorship and orientation programs ensure a successful transition + Recharge & Refresh: Generous PTO to maintain a healthy work-life balance + Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings + Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists Responsibilities + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: + High School Diploma or GED + Insurance Verification Experience + Bilingual (English and Spanish) Preferred: + 1 Year Front Desk experience + Healthcare experience Additional Data _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job ( Share this job Job ID _344047_ Experience (Years) _0_ Category _Administrative - Administrative Services_ Street Address _320 Tesconi Circle, Suite G_ Min _USD $24.00/Hr._ Max _USD $26.00/Hr._

Created: 2025-09-29