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Store Manager Whittier

The Salvation Army - Whittier, CA

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Job Description

Description PAY RATE: $21.00 Per Hour, 45 hours per week. ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army Together we can continue to serve and impact our local community, through the commitment to u201cDo The Most Goodu201d at our Whittier Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED u00b7 Opportunity for career growth u00b7 Paid time off u00b7 Monthly Management Incentive Bonus u00b7 Medical, Dental, and Vision u00b7 Wellness Program Incentives u00b7 Retirement Plan u00b7 Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance u00b7 Employee Assistance Program (EAP) u00b7 Employee Store Discounts u00b7 Great Work Perks Discounts (Amusement Parks, Museums, Services and more) u00b7 Employee Referral Bonuses As our enthusiastic and hardworking STORE MANAGER, you will be responsible for (but not limited to): 1. Planning and directing the dayu2010tou2010day operations of assigned store location. 2. Developing strategies to improve customer service, drive store sales and increase profitability as projected by budget and goals. 3. Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient. 4. Scheduling Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. 5. Supervise employees in performance of duties to ensure compliance with published directives and guidelines. 6. Responsible for interviewing and processing for hiring new store employees. 7. Provide training for new personnel on store policies and procedures. 8. Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals. 9. Ensures store is maintained and adequate inventory levels on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor. 10. BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals. 11. Responsible for adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy. 12. Responsible for processing of paperwork, especially as it relates to Time and Attendance compliance. 13. Attends Monthly District Meetings and responsible for Store Monthly Meetings to keep personnel informed of new policies and directives. 14. Assures that safety measures are established and maintained consistent. Conducts Weekly Store Meetings with store team. 15. Implement appropriate loss prevention measures. 16. Perform other written and/or verbal duties as may be assigned by Management. Qualifications to be considered for this position: u00b7 High School diploma/GED or equivalent. u00b7 Must have a minimum of 2 years previous Retail Management/Supervisory experience. u00b7 Must be able to accurately handle POS/Cash Register operations and cash transactions. u00b7 Must hold a valid Driveru2019s license, be able to show proof of insurance. u00b7 Must pass background check, which will include Criminal History and Sex Offender Registry. u00b7 Ability to communicate effectively with management, fellow store employees, customers, and donors. Physical Demands: u00b7 Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. u00b7 Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. u00b7 Ability to move product up to 50lbs. u00b7 Ability to perform various repetitive motion tasks. u00b7 Must be able to perform duties with or without reasonable accommodation Schedule Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays. Qualifications Education Required + High School or Equivalent or better Experience Required + Please explain any gaps in employment + Please list relevant experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2025-10-04

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