Service Manager IV

Position Overview As a Service Manager, youu2019ll be responsible for overseeing critical day-to-day operations, specifically focusing on Point ofService/Front End services.You will serve as a role model for store associates, demonstrating and reinforcing the companyu2019s Core Values,developing trust and respect among peers and staff, building strong teams and partnerships, and driving businessresults. A Day In The Life Coach, train and develop your team while also taking charge of service-oriented business operations to ensure our associates are delivering excellence customer service with the highest degree of professionalism u2022 Day-to-day management of store service operations including but not limited to auditing EAS tagging, layaway management, monitoring the cash office and without receipt and receipt lookup programs, and safe keeping of company funds and property u2022 Provide guidance to the Customer Service Supervisor and customer service teams while seeking opportunities to assess service levels and leveraging resources to improve the overall store experience with extra emphasis on greeting customers, friendliness and speed of check out u2022 Drives participation in Social Responsibility and Community Relations initiatives including front end solicitation and awareness campaigns u2022 Assists in the management of other store operations areas as needed u2022 Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization with the ability to manage multi-million dollar sales volume u2022 Ability to work a flexible schedule; including early morning, nights, weekends, holidays u2022 Ability to lift and move boxes weighing 50 lbs. or more u2022 Comfortable utilizing scheduling and reporting computer software u2022 Travel required u2013 as needed Come join our team. Youu2019re going to like it here You will enjoy competitive wages, flexible hours, and an associate discount. Burlingtonu2019s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Pay Range $28.20 - $42.60 Posting Number R100871 Location New York-Yonkers Address 750 Central Park Ave Zip Code 10704 Pay Rate Hourly Career Site Category Store Management Position Category Store Management Job Type Full-Time Evergreen No

Created: 2025-10-04