Social Care Network Coordinator

Overview Seeking: compassionate individuals looking to help make a difference If you are passionate about making a difference in someoneu2019s life and want to work for an organization that appreciates and recognizes their employeeu2019s success, we encourage you to apply today Seeking aFull Time Social Care Network Coordinator on our Elmira Corps Team Our Full Time opportunities offer: u00b7 Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time u00b7 Employer funded Pension Plan (company contributions begin after 1 year of continuous employment) u00b7 Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles u00b7 Company Paid Basic Term Life Insurance for Employee u00b7 Long Term Disability Insurance u00b7 Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life u00b7 Flexible Spending Account u00b7 Eligibility for Federal Student Loan Forgiveness Program u00b7 Tax Deferred Annuity (403B) u00b7 Christmas Bonus u00b7 Wireless discount for Sprint or Verizon customers u00b7 Free parking SCOPE AND PURPOSE OF POSITION:The Social Care Network Coordinator (SCNC) is responsible for effectively supporting the organizationu2019s engagement with Finger Lakes Social Care Network (FLIPA) within the assigned target areas and reach, and under the leadership of the Family Programs Director. Priority focus will be the screening and referral of clients, provision of direct services through communications with clients received through the FLIPA, and case support as needed to ensure clients processed through the HVSCN are appropriately served. This will require the SCNC work cooperatively with the Divisional Social Services Director to determine work priorities, evaluate client needs and deliver services, and provide reporting and other information internally and through the WeLinkCare database platform. This position will require significant daily interface with the WeLinkCare platform and telephone communication. This work will require working effectively with other staff and areas of NECC to accomplish outcomes.30 hours. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leadership Responsibilities:The SCNC will:u25cf Respond in real time to all contacts received by Salvation Army requesting services related to the FLIPA network via telephone, email and/or the WeLinkCare platformu25cf Serve as the SCN Screener role to screen and engage within the WeLinkCare platform, preparing contacts for the next stage of engagement, SCN Navigationu25cf Assess client needs and strive to assist/empower the meeting of those needs within the guidelines of the program and usage of the appropriate consents provided within WeLinkCare screeningu25cf Serve as the SCN Navigator role for clients that can proceed to the next stage, to assess/ process for service provision; using the WeLinkCare platform, clients will receive referrals to external (non-Salvation Army) or internal (NECC) service providers as trained by the FLIPA and WeLinkCare administratorsu25cf Carry out internal WeLinkCare steps through which HVSCN service provision authorizations would be obtained and automated invoicing for Screening and Navigation services are completedu25cf Conduct intakes, complete documentation, transmit paperwork to clients and upload any necessary documentation to the WeLinkCare platformu25cf Serve as the Salvation Army internal SCN Care Manager processing clients for Level 1 and Level 2 servicesu25cf Provide accurate and complete data entry consistently via the WeLinkCare platformu25cf Communicate regularly with the Social Services Director to discuss program progress and resolve problemsu25cf Complete all initial and ongoing training as requiredu25cf Represent Salvation at FLIPA meetings if appropriate for subject matteru25cf Participate in professional development and training annuallyu25cf Attend monthly Salvation Army staff meetingsu25cf Follow all Salvation Army Policies and Proceduresu25cf Maintain regular attendanceu25cf All other duties as assignedProgram Delivery:The SCNC will:u2022 Conduct SCN Care Management Level 1 and Level 2 service provision as neededu2022 Engage Family Social Services Director, case management staff and food program staff as neededu2022 Provide program delivery back up support to case management staff, food program staff and transportation staff as needed and time permitting. Qualifications SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS: u25cf Utilizes proactive thinking and problem-solving skillsu25cf Is self-motivated to advance work, seek solutions, and gain input from others at the appropriate intervalsu25cf Able to maintain patient, professional demeanor when dealing with diverse community of clients, colleagues, volunteers, community members, and othersu25cf Ability to responsibly manage confidential and/or sensitive informationu25cf Strong interpersonal skillsu25cf Excellent written and communication skillsu25cf Flexible, adaptable, and consistentu2022 Models Salvation Army values alwaysu25cf Previous experience in a position like the one describedu25cf Knowledge of social programs and servicesu25cf Ability to use technology, including Microsoft Word and online email and calendar programsu25cf Satisfactory background check through central database and DMV Record checku25cf Ability to lift a 50-pound boxu25cf Ability to walk up and down stairs We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job LocationsUS-NY-Elmira Job ID 2025-14421 Category Social Services Compensation Total compensation exceeds the stated base annual salary (or Hourly rate) range. Compensation Min USD $20.00/Hr. Compensation Max USD $20.00/Hr. Type Regular Full-Time

Created: 2025-11-15