Social Care Network Coordinator

Overview Seeking: compassionate individuals looking to help make a difference If you are passionate about making a difference in someoneu2019s life and want to work for an organization that appreciates and recognizes their employeeu2019s success, we encourage you to apply today Seeking a Part Time Social Care Network Coordinatoron our Rome Corps Team Our Part Time opportunities offer: u00b7 Generous time off every year including 14 paid holidays, vacation time and sick time u00b7 Employer funded Pension Plan (company contributions begin after 1 year of continuous employment) u00b7 Tax Deferred Annuity (403B) u00b7 Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life u00b7 Christmas Bonus u00b7 Wireless discount for Sprint or Verizon customers u00b7 Free parking SCOPE AND PURPOSE OF POSITION:The SCC will have responsibilities for both managed care and program coordination for The Salvation Armyu2019s participation in the Social Care Network (1115 Waiver). The Social Care Coordinator is a direct point of contact for Medicaid Members with ongoing HRSNs (health-related social needs) and is responsible for conducting their eligibility assessments for enhanced services and development of social care plans. Program coordination will include working closely with agency programs (shelters, youth programs, pantry, etc) and local community agencies to provide support through the SCN to eligible Medicaid Members. This position is community and office based, requires collaboration and engagement within and outside The Salvation Army and significant interface with the client database. This position requires strong communication and organizational skills. Position funding is secured through March 2027. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Care Manager Responsibilities:u2022 Manage incoming referrals for enhanced HRSN services to ensure successful and timely connections are made for community members. Ensure referrals are acted upon by HRSN service providers within required timeframes and redirect to support service connection.u2022 Serve as an internal SCN Care Manager for The Salvation Army, processing clients for Level 1 and Level 2 services. Conduct and document outreach to Members in alignment with required frequency, modality, and timeframe.u2022 Maintain caseload levels to sustain position through SCN billable activities within 3 monthsu2022 Conduct HRSN screening using the Accountable Health Communities (AHC) screening tool to assess member HRSNs. Manage Member consent and attestation as required throughout the screening, assessment, and care management process.u2022 Conduct eligibility assessments and refer Members to eligible programs and services, including enhanced HRSN services and/or existing federal, state, and local resources.u2022 Develop social care plans that include a summary of Member needs, eligibility, and services to which they are referred. Update the service plan throughout engagementu2022 Document progress notes and action taken with each referral and service provision.u2022 Provide accurate and complete data entry consistently via the SCN client database platformu2022 Complete data entry to the Community Services database, track grant funding in the fund manager module, run reports as needed, etc.u2022 Complete all initial and ongoing training as required for SCNu2022 The incumbent will participate in professional development training as requestedu2022 Represent The Salvation Army at SCN and other community meetings as appropriate or assigned; attend staff meetings conducted by The Salvation Army.u2022 Adhere to Policies and Procedures of The Salvation Army. Coordinator tasks:u2022 Effectively communicate with Corps leadership team and other program staffu2022 Provide service delivery support to other program staff and volunteers as needed and time permitting, maintaining program prioritiesu2022 Communicate regularly with Divisional Headquarters Social Services team to discuss program progress, solve problems, share detailed feedback on successes and challenges of the project, and continually look for opportunities to enhance the community member experience.u2022 Regularly use data and data tools to report patterns and trends to the management teamu2022 Complete all initial and ongoing training courses as required for SCN and Salvation Army; participate in annual professional development trainingu2022 Represent The Salvation Army at SCN and other community meetings as appropriate or assigned; attend staff meetings conducted by The Salvation Armyu2022 Adhere to Policies and Procedures of The Salvation Army Other Duties: Please note this job description is not intended to be a comprehensive list of activities, duties, or responsibilities required of the incumbent. Duties and responsibilities may change at any time, with or without notice, to meet organizational needs. Qualifications SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:List any special skills, licenses, certificates, or registrations that are required to perform the essential duties of this jobu2022 Strong communications skills (both written and verbal), positive attitude, initiative, flexibility, and dependability required.u2022 High level of confidentiality and discretion, good judgment, and critical/proactive thinking are essential.u2022 Self-motivated to advance work, solution-focused, seeking input from othersu2022 Able to maintain patience and a professional demeanor when dealing with a diverse community of clients, colleagues, volunteers, and community membersu2022 Must demonstrate empathy and compassion through action and speech.u2022 Good organizational skills and attention to detail.u2022 Possess strong computer skills, including Microsoft Word, Outlook, Teams, and Excel, and the capacity to develop effective skills with other software (social service databases, etc.)u2022 Ability to work effectively and independently, using sound judgment.u2022 A valid driver's license that meets The Salvation Army insurance requirements. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job LocationsUS-NY-Rome Job ID 2025-14417 Category Social Services Compensation Total compensation exceeds the stated base annual salary (or Hourly rate) range. Compensation Min USD $25.00/Hr. Compensation Max USD $25.00/Hr. Type Regular Part-Time

Created: 2025-11-01