Enrollment Specialist

Enrollment Specialist GENERAL DUTIES Administers enrollment processes and related functions. - Collaborates with management team in the development of admission and enrollment goals, strategies, and initiatives; participates in planning enrollment events. - Analyzes and interprets quantitative and qualitative student enrollment data to prepare reports for management. - Recommends and implements improvements to existing technical systems and office operations. - Serves as resource reference to interpret and comply with University and College enrollment policies. - Prepares and reviews student communication materials. - May coordinate aspects of student entry from point of allocation to include orientation, advisement, and collection of admitted student documents. - May supervise office operations and/or department budget - Performs related duties as assigned. Job Title Name: Enrollment Specialist CONTRACT TITLE Higher Education Assistant FLSA Non-exempt CAMPUS SPECIFIC INFORMATION The CUNY School of Labor and Urban Studies was established by CUNYu2019s Board of Trustees as the Universityu2019s seventh honors and professional school in June 2017, and opened its doors in August 2018. The mission of the School is to: 1) offer undergraduate and graduate programs of labor and urban studies to working adults and traditional-age students; 2) expand educational opportunities to working adults while meeting the workforce development needs of the City and State, and 3) serve the labor and broader community by conducting research, offer leadership development programs, host forums and national conferences, and publish articles, books, and a national labor journal to promote debate on issues critical to labor and working-class communities. Reporting to the Enrollment Director, the Enrollment Specialist will provide support to the Admission Services department. Duties include but are not limited to the following: + Serveasthe unit's primaryprocesserofLaborStudiesapplicationsand subjectmatterexpertonboth undergraduate and graduate applications. + Actively engage potential students in conversationsviaphone, inperson meetings, and emails about theirundergraduateorgraduateschoolplans,selectionofanundergraduateorgraduate program,and enrollment plans. + Organize, facilitate,andparticipate in virtual andin-personInformation Sessions,OpenHouses and specialized Cohort recruitment events. + Coordinatetoensureprospectivestudentsreceivetimelyandaccurateinformationduringthe recruiting and admissionprocesses. + Monitorthecollege'sgraduateandundergraduateapplication system, includingproperandtimely CUNYfirst ApplicationMaintenance + Workwithenrollmentleadershiptodevelopand execute recruitmentand applicationprocessingstrategies. + Serveasapointofcontactregardingapplicationprocessing;liaisebetween different entities to ensure proper functionality and systemic changes to application processing practices. + ProvideextractionofCUNYfirstandHobsonsCRMdata;generate regularreportsandupdatesto accurately monitor and assist our prospective andnew student populations. + Maintainsaccurateinformationonrecruitmentfeedersandprospectiveconstituentssuchasunions and community-based organizations. + Assist in the developmentand implementation ofrecruitment initiativesthatcommunicate optionsto current students looking to continue their educational aspirations + Organizeandfacilitatemajorcollege-wideeventssuchasOpenHousesandInformationSessionsand Off-Campus Recruitment Events. + Support in developing innovative digital and technical enhancementsto office operations; completes projects to improve services and enhance productivity and cost-effectiveness. + Preparesandreviewsstudentcommunicationmaterials + RepresentCUNYSLU atCUNYGraduateCouncilmeetingswhenneededandbuildrelationshipsthat support collaboration opportunities with our sister CUNY colleges. + EngageinProfessionalDevelopmentopportunitiesrelatedtoGraduateEnrollmentandAdultLearners. + Servesas resource referenceto interpretand complywithUniversityand Collegeenrollmentpolicies and serve on college committees as required + Performotherrelateddutiesasassigned NOTE: This is a hybrid position with a 70% on-site requirement. MINIMUM QUALIFICATIONS Bachelor's Degree and four years' related experience required. OTHER QUALIFICATIONS Preferred: + At least three years of full-time experience in a diverse higher education setting, with experience creating and managing communication and marketing plans. + Possess superior interpersonal, oral, and written communication skills with advanced presentation skills to both small groups and large audiences. + Experience with student success software a plus, specifically PeopleSoft Campus Solutions, Hobsons or other CRM, EAB Navigate, or others + An understanding of the admissions process, as well as persistence and retention issues in higher education preferred. + Proficiency in Microsoft Office Suite, managing social media, designing promotional and informational materials. + Evening and Weekend Availability for Recruitment activities. COMPENSATION The salary range is $94,909 - $102,017 ; commensurate with qualifications, education, and experience. _CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement._ BENEFITS CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. HOW TO APPLY If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below: - Go to and click on

Created: 2025-09-29