Customer Service Representative - DAYS - Portsmouth, NH

ATTENTION MILITARY AFFILIATED JOB SEEKERS, - Our organization works with partner companies to source qualified talent for their roles. The following position is available to, Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post., As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining our database., , Hereâs why we want you to consider LDRM:Tuition reimbursement program.401(k), health, dental and vision plans, and other insurances you can use.An Employee Assistance Plan thatâs ready when you need it.Paid training and paid time off.You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire in order to be considered.ResponsibilitiesDetermine customer requirements by asking probing questions.Answer inquiries by clarifying what the customer needs and then research, locate, and provide the information to them.Resolve problems by clarifying issues; research and explore answers and alternative solutions; implement those solutions; and escalate unresolved problems.Fulfill requests by clarifying desired information; complete transactions; and forward requests as necessary.Maintain our database(s) by entering or updating information.Keep equipment operational by following established procedures, and by reporting malfunctions.

Created: 2025-10-04