Retail Makeup Artist - Nordstrom

The Role: The Retail Makeup Artist is responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 Pu2019s Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilburyu2019s exceptional makeup artistry technique and service. The Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience. Role Accountabilities: Sales u00b7 Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPIu2019s) u2013 examples; Average Unit Sales (AUS) and Items Per Transaction (IPT). u00b7 Work collaboratively to achieve and exceed team and counter goals. u00b7 Create Brand awareness through the sharing and demonstration of your product knowledge u00b7 Introduce new product launches u00b7 Seat customers for a makeup service u00b7 Demonstrating entrepreneurial spirit within the parameters of the Company guidelines. u00b7 Consistently promote the Tilbury Touch to the customers. Customer Service u00b7 Lead by example at all times to promote the Tilbury Touch and exceptional customer service u00b7 Deal with customer queries, through the use of sound judgement and achieving positive outcomes u00b7 Seat customers for a makeup service u00b7 Working quickly and accurately in time pressured conditions u00b7 Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, , and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines. Teamwork u00b7 Assist in the execution of events meeting both booking and sales goals. u00b7 Demonstrate a positive and cooperative approach towards your work and your colleagues u00b7 Contribute to individual and team development plans through constructive feedback u00b7 Maintain high standards of timekeeping to ensure team efficiency u00b7 Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times. u00b7 Recognize and celebrate great performance Operations u00b7 Ensure that the store is u2018customer readyu2019 from open to close of business u00b7 Maintain excellent hygiene standards. Clean display units, tools and testers throughout the day u00b7 Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer u00b7 Adhere to the Company cash loss prevention procedures and security policies u00b7 Implement visual merchandising, new launch displays and collateral placement as directed by the management team u00b7 Complete administrative tasks in a timely and accurate manner u00b7 Raise operational issues for resolution in a timely manner Store and Retail Partner Relationships u00b7 Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues u00b7 Maintain the store standards and policies at all times u00b7 Proactively suggest win-win opportunities to drive sales within store colleagues u00b7 Contribute to individual and team development plans through constructive feedback u00b7 Maintain high standards of timekeeping on counter to ensure team efficiency u00b7 Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times. u00b7 Recognize and celebrate great performance Reporting Relationships: Boutique Manager Requirements Key Selection Criteria: u00b7 A strong artistry portfolio. u00b7 Examples of leading events and masterclasses u00b7 Proven track record of strong sales performance u00b7 Experience of managing, developing, and coaching Benefits Base Salary Range: $28-$30 Company Benefits: + Generous staff discount to use on all products + Access to Tilbury Treats u2013 our very own rewards platform allowing you to save money and gain u2018money canu2019t buyu2019 discounts on anything from gym memberships to cinema tickets + Medical, dental, and vision benefits + Commuter Benefits (Pre-tax) + Flex Spending Account (FSA) + Employee Assistance Program (EAP) + 401(k) with Company match + Paid Time Off Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting Culture of the Team: We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast-paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world. OUR MISSION u2018TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVESu2019

Created: 2025-10-04