Senior Technical Program Manager / IT LegalTech Lead

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, weu2019ve been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the worldu2019s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? Youu2019ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? Thatu2019s us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digitalu00ae, G-Technologyu2122, SanDisku00ae and WDu00ae brands. Todayu2019s exceptional challenges require your unique skills. Itu2019s You & Western Digital. Together, weu2019re the next BIG thing in data. Job Description This role is an Individual Contributor in the IT organization supporting Legal at Western Digital. ESSENTIAL DUTIES AND RESPONSIBILITIES: Technical Program Management Excellence u2022 Lead cross-functional programs spanning Legal, IT, and Information Security domains u2022 Define scope, success metrics, and roadmaps while overseeing end-to-end execution u2022 Manage vendor relationships and influence system roadmaps to meet Legal organization needs u2022 Facilitate technical requirements and maintain well-defined roadmaps with senior stakeholders Legal Technology Leadership u2022 Serve as in-house expert on legal technologies (CLM, document automation, AI tools) u2022 Collaborate with IT infrastructure, development, and testing teams on releases and upgrades u2022 Stay current on legal tech trends and vendor roadmaps to inform IT strategy Support & Adoption Enablement u2022 Provide L2/L3 support including onboarding, user provisioning, and workflow troubleshooting u2022 Lead live demos and training sessions for new technology adoption u2022 Develop user guides, training materials, and internal documentation u2022 Drive technology adoption through targeted communications and engagement Innovation & Change Management u2022 Continuously identify automation and innovation opportunities in legal operations u2022 Track system usage, impact, and satisfaction metrics u2022 Lead organizational change management initiatives, both tactical and strategic Qualifications REQUIRED: u2022 8+ years in legal business consulting, legal technology innovation, or legal managed services u2022 Strong technical program management with large-scale legal operations projects u2022 Executive stakeholder relationship management u2022 Deep knowledge of legal systems (contract management, e-discovery, compliance platforms) u2022 Legal industry process expertise (regulatory compliance, M&A, IP management, data privacy) u2022 IT systems administration and L2/L3 business support experience u2022 Information security acumen and organizational change management skills u2022 Vendor management and coordination experience u2022 Education: Bachelor's required; JD, MBA, or Master's preferred u2022 Relevant Certifications: CLOC/ILTA/ACC, CIPP/CIPM/CIPT, PMP, CISA/CISM/CISSP, Agile, Lean/Six Sigma Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a personu2019s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the personu2019s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the

Created: 2025-10-01