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Senior HCM Reporting & Analytics Consultant - Workday ...

Workday, Inc - Chicago, IL

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Job Description

This job was posted by : For moreinformation, please see:work days are brighter here.At Workday, it all began with a conversation over breakfast. When ourfounders met at a sunny California diner, they came up with an idea torevolutionize the enterprise software market. And when we began to rise,one thing that really set us apart was our culture. A culture which wasdriven by our value of putting our people first. And ever since, thehappiness, development, and contribution of every Workmate is central towho we are. Our Workmates believe a healthy employee-centric,collaborative culture is the essential mix of ingredients for success inbusiness. Thats why we look after our people, communities and the planetwhile still being profitable. Feel encouraged to shine, however thatmanifests: you dont need to hide who you are. You can feel the energyand the passion, it's what makes us unique. Inspired to make a brighterwork day for all and transform with us to the next stage of our growthjourney? Bring your brightest version of you and have a brighter workday here.At Workday, we value our candidates privacy and data security. Workdaywill never ask candidates to apply to jobs through websites that are notWorkday Careers.Please be aware of sites that may ask for you to input your data inconnection with a job posting that appears to be from Workday but addition, Workday will never ask candidates to pay a recruiting fee,or pay for consulting or coaching services, in order to apply for a jobat Workday.About the TeamThe Workday Success Plans Delivery Team at Workday plays a crucial rolein ensuring customers maximize the value they get from their Workdayproducts. We focus on our customers post go-live journey, assuringlong-term success. We deliver a variety of programs and services rangingfrom feature assessments to full feature deployments to support theirgrowing and changing business needs within Workday.At Workday, we help the worlds largest organizations adapt to whats nextby bringing finance, HR, and planning into a single enterprise cloud. Wework hard, and were serious about what we do. But we like to have fun,too We put people first, celebrate diversity, drive innovation, andprioritize giving back to our communities, demonstrating a commitment tocorporate social responsibility. Our dedication to customer success,coupled with a vibrant and inclusive company culture, sets a strongfoundation for continued growth and success at Workday.About the RoleWe are seeking people who love to help customers overcome enterprisetechnology challenges and who feel rewarded by driving high levels ofcustomer satisfaction. The ideal candidate helps people to understandtough concepts, facilitating collaboration on effective solutions. Ourfocus is on helping customers to get the most value from their Workdayinvestment through the delivery of a variety of innovative services.Our team members:- Confidently and consistently provide excellent customer service- Engage customers to quickly understand business requirements- Share their broad experience with industry practices- Adapt and succeed independently in challenging situations- Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions- Support multiple customers concurrently on short duration projects- Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.- Find that the highly collaborative nature of this team helps them to b productive and to demonstrate their strengths every day- Share expertise with customers on a variety of Ask-an-Expert requests by: - Conducting research to ensure understanding of customer questions and related Workday concepts. - Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. - Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements. - Clearly and effectively communicating responses and value to customers.?Additional Services that our consultants deliver include:Collaboration Crews (Facilitate group customer sharing discussions)Accelerator Webinars (Creating and delivering customer presentations onhow to use Workday features to achieve business goals

Created: 2025-10-01

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