Collections Analyst

PharMericaOur Collections Analysts support the collections /account assignment for facility Collections which involves monitoring timeliness of payments, collecting on deliquent accounts and assisting customers with their bils. Our Collections Analysts are integral members of our finance teams.This is a remote position. Applicants can live any where within the continental USA.Schedule: Days vary, 8:00am - 4:30pmMust be able to work effectively in Mountain Time Zone hours. This is not negotiable.If this piques your interest, read more below and apply today!• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & HolidaysResponsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits.Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniquesIdentifies at-risk accounts and brings them to the attention of the management team and account managersDocument collection efforts with clear and concise notesWorks with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely mannerProductivity records will also be maintainedWorks with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudicationWorks with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect moneyWorks with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondenceWorks with Facility Collections Manager/Supervisor and other members of the management team on special projects as neededPerforms other tasks as assignedConducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standardsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsHigh School graduate, GED or equivalent experienceOne year billing and/or collections experienceThird Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience preferredData entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledgeMedical billing and coding experience desiredStrong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a TeamPharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.USD $19.00 - $20.00 / Hour

Created: 2025-10-04