Patient Service Specialist - Float

Patient Service Specialist - FloatGreater Detroit Area, East MichiganLocation: Would beed to be able to travel to different clinics in the East Michigan, Greater Detroit AreaHome Clinic: 1375 South Lapeer Road, Lake Orion MI 48360Position Type: PRN, as neededSchedule: Weekdays , M-FCompensation: $16.00 - $19.00 based on experienceFostering Well-Being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsMinimum Qualifications:High School Diploma or GED required1 Year of Medical Office ExperiencePreferred Qualifications:1 Year of Scheduling ExperiencePhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directionsEqual Opportunity Employer/including Disabled/Veterans

Created: 2025-10-02