Customer Service Verification Specialist

Think background checks are boring? Think again. At Vertical Screen, we’re the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world’s leading applicant screening firms — but we’re not your typical background check company. With our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government.We’re proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We’re a team of kind, collaborative professionals who genuinely care about what we do — and about each other.Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference — every single day.At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you’ll conduct phone-based investigations in a non-sales call center environment, using your attention to detail and communication skills to gather accurate background information.This is an on-site position out of Warminster, PA with the hours of 10am-6pm M-F. This position pays $15.00hr.Verify education and employment history as well as conduct reference interviewsConduct research via outbound calls, fax, email, internet and online database searchesMaster the proprietary software to accurately transcribe verified information and notesMeet pre-established production goalsMust be able to work in a fast paced, inbound/outbound call center environmentAbility to multitaskStrong attention to detailAbility to efficiently operate and navigate a computer and internal softwareExcellent verbal and written communication skillsMust be proficient in Microsoft OfficeThe candidate we are seeking will have at minimum a high school diploma or equivalent.Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.Medical, dental and vision coverage with spouse/family coverage options401K plan with generous company matchFlexible spending accountsVoluntary insurance coverage plans (life, disability, etc.)Paid lunch breaksPaid time off Paid holidaysPaid training program/ Internal employee developmentOvertime options availableCasual dress codeFlexible work schedulesRushBus scheduled service from Septa Bus Route 22 and Regional RailEmployee referral bonus programDiscounts through partnerships & neighborhood business programsAll candidates are subject to a drug test and a background screening.Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

Created: 2025-10-02