Epic Willow Ambulatory and Inpatient Application ...

Job Description: This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support. (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). + The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic). + Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision Essential Functions u2022 Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution u2022 Gathers, validates, and translates technological requirements into design and development specification while providing product management u2022 Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.) u2022 Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. u2022 Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting u2022 Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards. u2022 Serve as PM and complete PM functions for small to mid-size projects with multiple teams u2022 Collaboratively works with peers, internal and external stakeholders, and vendors u2022 Follows documentation and change management standards. u2022 Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members. u2022 Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications u2022 Develop and understands business reporting needs for end users u2022 Participates in on-call and command center responsibilities, if applicable u2022 Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity u2022 Attends and participates in team, project and department meetings to increase awareness and information flow u2022 Work with project requestor to complete the minimum viable product of a demand in ServiceHub u2022 Request resources for projects and enhancement work using ServiceHub Resource Plan process Skills + Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word + Possesses in-depth business and application knowledge and experience + Knowledge of system analysis and operating systems + Skilled in assessing needs and determining through documentation what the best approach might be + Skilled at problem definition and data collection by establishing facts, drawing valid conclusions + Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations + Ability to write correspondence, and process documents Preferred Qualifications EDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval. EXPERIENCE : Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area. Epic Willow certification required Epic Willow Ambulatory certification required Epic Willow Inventory certification required Requirements u2022 Operate computers and other IT equipment requiring the ability to move finger and hands u2022 See and read computer monitors and documents u2022 Remain sitting or standing for long periods of time to preform work Physical Requirements: Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.10 - $50.57 We care about your well-being u2013 mind, body, and spirit u2013 which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence (

Created: 2025-10-02