Professional, BI Analyst (TCF)

Job Title: Professional, BI Analyst (TCF) Job Description As a Business Intelligence Analyst you will interpret and analyze moderately complex goals, trends, and risks by gathering and assessing key metrics. You will maintain the integrity of reports and dashboards to facilitate business operations. The role involves using expanded solutions and knowledge to support customer teams, project efficiency, and develop data-driven insights for partners. You will engage daily with partners to plan and understand questions for effective documentation and analysis, building relationships to ensure data availability. Title: Business Intelligence Analyst Location: Remote - US JOB DESCRIPTION As a Business Intelligence Analyst you will interpret and analyze moderately complex goals, trends, and risks by gathering and assessing key metrics. You will maintain the integrity of reports and dashboards to facilitate business operations. The role involves using expanded solutions and knowledge to support customer teams, project efficiency, and develop data-driven insights for partners. You will engage daily with partners to plan and understand questions for effective documentation and analysis, building relationships to ensure data availability. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns u201c Worldu2019s Best Workplaces ,u201d u201c Best Company Culture ,u201d and u201c Best Companies for Career Growth u201d awards every year? As a Business Intelligence Analyst position at Concentrix is just the right place for you As a Business Intelligence Analyst youu2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each otheru2019s success and well-being, proudly united as u201cgame-changers.u201d Together, we help the worldu2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, weu2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop u201cfriends for lifeu201d at the same time. Weu2019ll give you all the training, technologies, and continuing support youu2019ll need to succeed. Plus, at Concentrix, thereu2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within Thatu2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youu2019ve always envisioned. WHAT YOU WILL DO IN THIS ROLE + Interpret moderately complex goals, trends, risks and areas for improvement by collecting and analyzing on essential metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operate + Use expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects/matters of moderate complexity in an independent contributor role. + Work and builds all relationships to ensure data is available for analysis and better understanding + Develop data-driven insights to all partners + Engage daily with partners for planning and gaining an understanding of questions for appropriate documentation and analysis + Work well independently and will seek counsel and guidance on more complex projects/matters. Work is generally reliable on routine tasks YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Proficient knowledge of expanded analysis tools (such as OLTP/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects) + Proficient knowledge of domain languages (such as SQL Query, HIVE QL) + Apply moderately complex statistical methods (such as deviations, quadrilles) + 2+ years of related experience to reflect skills and talent necessary for this role + Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial) + Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint + 2+ years' experience in data-driven business insight recommendations, business analytics, dashboard design experience + Must reside in the United States and have a valid U.S. address for residence WHATu2019S IN IT FOR YOU One of our companyu2019s Culture Beliefs says, u201cWe champion our people.u201d Thatu2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And weu2019ll invest in YOU to aid in your career path and in your personal development. In this role, youu2019ll also be provided with: + The base salary for this position is $67,900, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. + DailyPay enrollment option to access pay

Created: 2025-10-04