Associate, Client Service I

Reference #: 69379At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.As a leading wealth manager, BNY Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices - Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies - they help clients in the U.S. and abroad achieve stronger after-tax performance to help maintain their wealth over generations.We're seeking a future team member for the role of Associate Client Service I to join our Wealth Management team. This role is located in Pittsburgh, this role, you'll make an impact in the following ways:Work with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY MellonSupport clients in addressing operational and technical questions or issues and ensure requests are executedApply problem-solving skills based on precedence and experienceUse communication skills to deliver high quality service to a specialized client baseProvide clients information related to BNY Mellon products and services representing a limited number of lines of business and geographies and direct them to the appropriate resources, as neededLeverage a general understanding of broader BNY Mellon services and offeringsMonitor client inquiries and escalate non-routine or complex issues to the appropriate team member, as neededTrack information related to general client issues and needs to support business development effortsParticipate in internal activities and initiatives designed to improve the client experienceTo be successful in this role, we're seeking the following:Bachelor's degree or the equivalent combination of education and experience is required0-3 years of total work experience preferredExperience in an operational area and/or client services preferredNo direct reportsAt BNY, our culture speaks for itself, check out the latest BNY news at:BNY NewsroomBNY LinkedInHere's a few of our recent awards:America's Most Innovative Companies, Fortune, 2025World's Most Admired Companies, Fortune 2025

Created: 2025-10-04