Associate Account Manager

Subordinate Positions: NoneLocation: Libertyville, ILSalary Range: $40,000 - $44,000Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program. Position Summary: Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit. Position will be responsible for directing and coordinating EC collections; evaluating, recommending and implementing solutions to resolve delinquency issues; and promoting and marketing Credit Sales programs to Franchisees and customers, while preparing for the potential role of an Account Manager. Position Responsibilities:Collection of EC accounts to achieve established Corporate/Regional goalsExtensive phone contact collecting on active delinquent accountsCoordinate collection efforts with Franchisee networkCoordinate product return with Account Managers/Senior Account ManagerReport and consult with management on major issuesAchieve assigned delinquency/loss goals and metricsAnswer field and customer questionsResolve credit/payment problemsAssist in promoting Credit Sales programs and promotions Requirements:High school diploma. 2 years customer service or collections preferredBachelor’s degree is preferredBusiness understanding and demonstrated skills and knowledge in:Credit and collectionsCommunications - verbal and writtenComputer applicationsNegotiationThe following individual skills and characteristics are particularly important:AnalyticalStandards and EthicsApproachableDecisiveCollaborativeWorking with Snap-on has benefits! Company-paid benefits include:Medical, basic dental, basic life, basic accidental death, and dismemberment coverageShort term and long-term disability, Employee Assistance ProgramBusiness travel accident insuranceOther health education programs including smoking cessation, annual wellness screening and seasonal flu shotMarket competitive compensation with rewards for high performance and special skillsBonus, incentives, awards, or sales commissions depending on position and levelBase pay progression through lateral & promotional development on both managerial and technical career pathsPaid time off, vacation, and paid holidaysTuition Assistance PlanEmployee Stock Purchase Plan - annual optional enrollment periodRetirement programs including 401(k) Plan with matching employer contributionsWill be required to pass an immediate drug test upon offer.Travel: No travel expectedEffort: Normal working hoursWorking Environment: Normal office environmentSnap-on is an Equal Opportunity Employer, Minority/Female/Disabled/VeteranFor additional information please reference our careers website at Careers | Snap-on Incorporated

Created: 2025-10-04