Recovery Specialist

Subordinate Positions: NoneLocation: Libertyville, ILSalary Range: $44,000 - $48,000Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program. Position Summary: Recovery Specialists are responsible for notifying customers of their defaulted accounts primarily through telephone to resolve their financial obligation utilizing various collection methods. Position Responsibilities:Responsible for collecting on bad debt accountsAchieve monthly goalsMake outbound calls and handle inbound calls to resolve bad debt accountsLocate customers to resolve bad debt accountsRequirements:College degree, preferredTwo years of recent consumer collections experience; willing to train the right individualSkip tracing Third-party collections, auto collections, manual dialingAccountability to individual monthly goalsBusiness understanding and demonstrated skills and knowledge in:Credit and collectionsCommunications - verbal and writtenProfessional and persuasive communicationComputer applicationsNegotiationSelf-motivated Goal driven OrganizationThe following individual skills and characteristics are particularly important:AnalyticalStandards and EthicsApproachableDecisiveCollaborativeWorking with Snap-on has benefits! Company-paid benefits include:Medical, basic dental, basic life, basic accidental death, and dismemberment coverageShort term and long-term disability, Employee Assistance ProgramBusiness travel accident insuranceOther health education programs including smoking cessation, annual wellness screening and seasonal flu shotMarket competitive compensation with rewards for high performance and special skillsBonus, incentives, awards, or sales commissions depending on position and levelBase pay progression through lateral & promotional development on both managerial and technical career pathsPaid time off, vacation, and paid holidaysTuition Assistance PlanEmployee Stock Purchase Plan - annual optional enrollment periodRetirement programs including 401(k) Plan with matching employer contributionsWill be required to pass an immediate drug test upon offer.Travel: No travel expectedEffort: Normal working hoursWorking Environment: Normal office environmentSnap-on is an Equal Opportunity Employer, Minority/Female/Disabled/VeteranFor additional information please reference our careers website at Careers | Snap-on Incorporated

Created: 2025-10-04