Event Operations Manager - New York Hilton Midtown

Placed right in the heart of the action theNew York Hilton Midtown (looking for its next Event Operations Manager This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, itu2019s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan. Our ideal candidate will have at least 2 years with payroll experience in banquets or a similar segment, along with strong administrative skills. The role requires multitasking and actively assisting the teams day to day operations at the hotel. Shift Pattern: This role is primarily Monday u2013 Friday 8:00am u2013 5:00pm with possible extended hours based on hotels needs. Hourly Rate: $37.00 per hour The Benefits u2013 Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: u00b7Access to pay when you need it through DailyPay u00b7Medical Insurance Coverage u2013 for you and your family u00b7Mental health resources including Employee Assistance Program u00b7Best-in-Class Paid Time Off (PTO) u00b7Go Hilton travel program: 100 nights of discounted travel u00b7Parental leave to support new parents u00b7Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications u00b7401K plan and company match to help save for your retirement u00b7Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount u00b7Career growth and development u00b7Team Member Resource Groups u00b7Recognition and rewards programs _ Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. _ What will I be doing: Communicate accurately and clearly between departments and Team Members for scheduling, billing, payroll, and interoffice communications. Maintain accurate time and attendance records for the large department and quickly resolve any payroll and scheduling issues. ESSENTIAL JOB FUNCTIONS u00b7Prepare and post daily and weekly payroll and schedules for servers, banquet captains, meeting attendants, and all Food and Beverage Operational teams using Evention & payroll software. This includes calculation of hours worked and gratuity distribution via accurate spreadsheet tracking. u00b7Maintain accurate time and attendance records, including employee files updated as neededu2014process Personnel Action Forms as required. u00b7Run various payroll reports as required. u00b7Prepare and distribute assignments for Banquet Captains, Meeting Attendant Supervisors, and Banquet Houseman Foreman. u00b7Handle all phone inquiries for the office/operations, direct calls to staff by radio or phone as necessary. Responsible for copying and distributing menus to appropriate individuals/departments. u00b7Order and maintain office & operations supplies. u00b7Prepare & process checks in Micros/Agilysis for Banquet Captains and Meeting Attendant Supervisors, assist in getting signatures where appropriate. u00b7Enter billing information into Micros in order to generate a final guest check and, respectively, balance the banquet check in Delphi.fdc. u00b7Create diagrams of banquet functions that meet the guest's required specifications as well as all safety regulations. Distribute diagrams to the involved personnel. u00b7Coordinate with outside vendors as needed. Liaise with internal departments as needed. u00b7Separate, post, and distribute Banquet Event Orders. u00b7Verbally communicate, in a calm, positive demeanor, with all operating departments as well as the guest/host to ensure timely execution of events and high-quality service. u00b7Assist with Discovery and Planning Visits, tastings, Pre-Convention meetings, and tie-down meetings. SUPPORTIVE JOB FUNCTIONS u00b7Order supplies and linens for functions and maintain inventory par. u00b7Attend meetings such as menu meetings, staff meetings, and Pre-con meetings, as needed u00b7Maintain an accurate, up-to-date file system u00b7Check staff attendance according to schedules, adjust, and reassign server stations as necessary. u00b7Report all unsafe conditions immediately. u00b7Support other Food and Beverage Operations Directors as needed. u00b7Keep the work area clean and organized. u00b7Maintain a good working relationship with other departments and guests. _#LI-ZR1_ _#LI-ZR1_ What are we looking for? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job: _Catering and Event Services_ Title: _Event Operations Manager - New York Hilton Midtown_ Location: _null_ Requisition ID: _HOT0BYO4_ EOE/AA/Disabled/Veterans

Created: 2025-10-03