Plant Services Coordinator

Plant Services Coordinator- Campbellsville, KY Job Description This is a full time non-exempt position. This position is responsible for proactively maintaining an ongoing relationship with customers and sales staff. Will have daily exposure to customers in a fast paced environment and will be responsible for managing all aspects of customer accounts. Representatives will have exposure to order entry/scheduling, accounts receivable, inventories and logistics management. Detailed responsibilities for this position include: Handle and understand the needs of all customers as assigned. Establish & maintain top-notch relationships with all customers Interact with customers regarding orders, changes, concerns, & documentation needs Follow through on logistics for shipments from origin to destination (bulk & packaged) Enter and maintain sales and purchase contracts Process invoices and closely monitor all accounts receivable Research & bill truck detention charges to customers Research & obtain resolution of customer issues Effectively manage positive relationships with Account Managers, Plants, Supply Chain, Transportation & Technical Services Cross training on all CSR responsibilities Other reasonable tasks as assigned by supervisor Review purchase orders and enter contracts. Manage customer contracts and provide support with product complaints due to shipping errors. Preparation, codification and data entry of A/P vouchers related to fixed payments Data entry of miscellaneous invoices Coordinate all invoices discrepancies and prepare resolution report. Scan and upload to Oracle system all documents (invoices, conduce, PO, etc.) related to the invoice Interact with all the suppliers and reconcile vendor statements Prepare the documentation for the New Suppliers Prepare AP Entries at the end of the month Minimum Requirements High School Diploma or GED required Prefer 2+ years of experience with customer service Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a fast paced environment. Exceptional verbal & written communication, & organizational skills High regard for accuracy and attention to detail Ability to collaborate well in a team environment. Must be committed to group goals and objectives and continually seek to improve Must be able to receive direction from others and work independently while managing priorities Must be able to confidently make complex decisions & problem solving which impact all aspects of the business Must have a friendly & positive disposition. Proficiency in Microsoft Excel, Word, and Outlook required Would prefer candidate with strong working knowledge of ADM systems. Ability to learn web based & other computer applications as needed. Actively expand knowledge of customer business and market conditions Proficiency in clerical skills including keyboarding, data entry, filing, scanning, faxing and photo copying Physical requirements include: sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling, as well as clearly communicating via the telephone & email. Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion ofabackground check. REF:102120BR

Created: 2025-10-04