Desktop Support Technician

Job Description The ideal candidate will be familiar with installing, diagnosing, repairing, maintaining and upgrading PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements DOJ Public Trust (or ability to be processed for one) Education: u2003- High school diploma 5 years related experience u2003- Bachelors Degree and 1 year u2003- Associates and 3 years 2-3 Years of Experience with Desktop Support Office 365 experience office 2019/2021. sccm experience is nice to have Troubleshooting experience, building out workspaces for people Adobe Acrobat Reader and Acrobat Professional Adobe Creative Cloud Applications Beyond Compare IBM DB2 IBM Data Studio IBM Rational Application Developer (RAD) IBM Rational Clear Case/Clear Quest JAVA/Amazon Corretto Microsoft Office 2019/M265 Microsoft Project Microsoft System Center Configuration Manager (SCCM) Microsoft Visio JIRA Trouble Ticketing System Snag It Symantec Endpoint Encryption (SEE) Tivoli Big Fix

Created: 2025-10-03