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Motor Vehicle Representative

NYS Department of Motor Vehicles - Albany, NY

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Job Description

As a Motor Vehicle Representative 1 you would provide customer service to members of the public seeking services or information about driver licenses, vehicle registrations, identification and more. Minimum Qualifications: High school diploma or equivalent and one year of customer service experience in a position involving extensive face-to-face interaction with the general public where your primary responsibility is communication effectively to resolve customer's issues and/or problems: explain programs/services, policies, or procedures: OR reconciling accounts, OR 30 college credits.NY HELPS Program:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.This position is eligible for 55b/c designation and candidates with 55 b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter. For 55 b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed.There are many benefits to working for the DMV Including:oPaid LeaveoPaid HolidaysoPensionoHealth InsuranceoDental & Vision CoverageoFlex SpendingoVoluntary 457B Retirement Saving ProgramoHealth Care Spending AccountoTuition Assistance Programs oPublic Service Loan Forgiveness ProgramoTransportation Savings ProgramoEmployee Assistance Programs For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at DMV is committed to being a model employer for people with disabilities. DMVu2019s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact DMVu2019s Office of Diversity, Equity, Inclusion & Accessibility at Department of Motor Vehicles is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.Minimum Salary: 42641Maximum Salary: 52413Salary Unit: Yearly

Created: 2025-10-04

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