Help Desk Intern

A Help Desk Intern is a student employee that assists the Help Desk Team andprovides quality technology support under the direct supervision of the Help Desk Supervisor.Assists the Help Desk Team to deliver technology supportAssist with the deployment of new equipmentAssist with software installsAssist in collecting information for the equipment inventoryGoals of the Internship:Learn some of the many facets of Information Services and TechnologyHands on learning experience in the technology arenaLearn how to work with different types of personalitiesExperience with IT fundamentals such as computer hardware troubleshooting and computer network knowledgeAbility to work in both a team environment and independentlyTime ManagementAnalytical skills, the ability to solve problems that may come up during a typical work dayStrong written and verbal communication skillsStrong interpersonal skills with end users, customers, and managementAbility to communicate IT terminology to someone that does not understand technical termsMust be pursuing a degree or certificates in a computer related fieldStable and growing organizationCompetitive weekly payProfessional, positive and people-centered work environmentFast-paced work environmentComprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.Paid holidays (8); paid vacation and personal days

Created: 2025-10-06