Bell Person

Opportunity: Bell PersonGreet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.Your Growth PathBell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General ManagerYour FocusLoad and unload luggage carts.Tag and store luggage.Escort guest to hotel rooms.Provide an overview of guest room, hotel services and amenities.Make deliveries to guest rooms.Assist guest with room changes.Stock pantry when necessary.Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.Perform house attendant functions when staff shortages occur.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Follow sustainability guidelines and practices related to HHM’s EarthView program.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma preferred.Previous customer experience required or equivalent training.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItA refined gem among Boston boutique hotels, The Whitney welcomes guests to a calming retreat where uncomplicated luxury resides. Rooms are restful enclaves that provide a chic place to sleep, while the hotel’s social spaces serve everything from coffee to cocktails. Inspired by our namesake, Henry Melville Whitney—an American Industrialist and founder of the West End Railway Company —attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio.With the help of the architects at Boston-based Hacin + Associates, we have created a new cult favorite of the neighborhood—a timeless classic with urban flair. Blending in seamlessly with Beacon Hill’s black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunities at this location, click here.

Created: 2025-11-01