Pharmacy Liaison

Job Description Insight Global is looking for a Pharmacy Liaison (Patient Care Coordinator) to serve as a vital link between patients, providers, and pharmacy services. This role focuses on patient outreach, medication refills, insurance coordination, and appeals, ensuring seamless communication and support across the care continuum. The salary for this role ranges from $52,000 to $55,000, with annual bonuses and a sign on business. Key Responsibilities: Conduct refill calls and manage prescription workflows Coordinate with insurance companies to obtain claims and run tests Draft and submit appeals for denied claims Perform patient outreach via phone and in-person interactions Educate patients on pharmacy services and medication access Collaborate with nurses, clinics, and physicians to ensure continuity of care Utilize systems including EPIC, Willow, MS Office, Teams, and R systems Maintain accurate documentation and follow compliance protocols We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements State Pharmacy Technician License National CPhT Certification (PTCB or NHA) 2+ years of exp as a Pharmacy Tech Education: High school diploma or GED required Technical Skills: Proficiency in Microsoft Office, EPIC, Willow, and related systems

Created: 2025-10-06