Medical Assistant - Otolaryngology

$1,000 Sign On Bonus For External Candidates Excellent benefits within 30 days, PTO, paid holidays, 401K, tuition reimbursement and more Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. The role of the Medical Assistant is to provide care to patients/significant others via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures. Primary Responsibilities: + Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields + Load or update insurance information as needed + Verify eligibility and authorization and flag appointment accordingly + Scan insurance card(s) + Collect co-payments and outstanding balances + Post payments received in practice management system and provide system-generated receipts + Ability to float to other ENT locations + Acknowledge patients in PM + Schedule appointments using approved scheduling guidelines + Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians + Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who,

Created: 2025-10-06