Field Quality Control Inspector/ Auditor

Overview Essential Duties: + Responsible for ensuring improvements in safety, security, quality, productivity, client relationships, and customer service are correctly implemented. + Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. + Ensures compliance with regulations by examining and analyzing records, reports, operating practices, and documentation. + Prepares for audit by researching materials, formulating a plan of action, and communicating to stakeholders. + Conduct daily on-site, Quality Assurance inspections in compliance with contractual specifications and customeru2019s expectation. + Communicates audit progress and findings by preparing reports, providing information in meetings. + Provides management reports by collecting, analyzing, and summarizing management information. + Establish and maintain effective communication and working relationships with co-workers, dispatchers, supervisors, managers, clients, etc. + Helps instill a culture of safety, security, and quality and deliver measurable results + Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. + Perform other duties as assigned. SALARY: $ 25.88/ hr. + The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicantu2019s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABMu2019s benefits, visit ABM 2024 Employee Benefits ( Front Line Team Members (Programa de Beneficios de ABM) Minimum Requirements: + High School Diploma or GED + Valid state issued driveru2019s license + Some college course work or equivalent experience preferred + 2 years customer service experience + Aviation experience preferred + Must be 18 years of age or older + Must submit to and pass a drug screen + Must meet all the requirements to receive required Port Authority airport security badge, including a successful completion of a background check and 10-year work history. Knowledge, Experience, and Skills: + At least one year Guest Experience Ambassador experience, with good work performance, ethics, and attendance + Impeccable personal presentation and grooming u2013 must be able to keep unform immaculate at all times when guest facing + Advanced communication and relationship building skills u2013 able to build relationships with internal and external partners alike using experience and advanced service techniques + A collaborative player who can work and communicate effectively as part of a team + A problem solver who can work both independently and as a team to solve issues and rapidly deal with changing operational circumstances + Must be computer literate with a basic but solid understanding of Microsoft platforms, Outlook, Word, and Excel REQNUMBER: 130188ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Created: 2025-11-01