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Millwright/Service Technician

Martin Engineering - Raleigh, NC

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Job Description

Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company in Neponset, IL.u00a0u00a0 As the leader in our industry, we believe our people are responsible for ouru00a0SUCCESS. u00a0 Our culture is unique; we want our employees to arrive at work happy and leave feeling that same way for the day.u00a0 We are united; we know we are better together.u00a0 We strive to deliver superior service to all our internal and external customers.u00a0 If you share our values, please continue reading to find out what we are looking for in a Martin Service Technician. Theu00a0Service Technicianu00a0is responsible for delivering, installing, servicing, and maintaining Martin wear components and products on assigned service routes. u00a0The Service Technician will work closely with sales staff u00a0 to identify u00a0 sales opportunities within the service route. The goal is to drive service success that improves customer satisfaction by delivering the desired customer service experience to maximize customer retention and increase profitability. u00a0This position is hourly with the opportunity to earn commission and will require travel, including some nights away from home. The salary range is between $28 to $42 per hour depending on skills and location.u00a0 Specific Responsibilities: + Delivers, maintains, installs, and services Martin products as assigned, following standard work instructions while demonstrating safe and efficient work habits. Installation of Martin products is required and must be performed as efficiently and safely as possible. + Communicates project status to supervisor, fellow workers, and customers continuously. + Completes work individually and expeditiously to complete assigned projects, including maintenance agreements in assigned territories as required.u00a0 + Provides daily sales transactions and documents. + Follows assigned routes and u00a0 schedules as provided. + Ensures the warehouse and vehicle are always appropriately stocked, cleaned, and maintained with inventory . Must complete weekly cycle counts of warehouse and vehicles with Martin equipment inventory assigned to employee. + Operates vehicle u00a0 safely, u00a0 following all traffic laws and obeying u00a0 Martinu2019s Fleet Policy.u00a0 Adheres to all DOT policies and regulations. + Will be required to produce quotes and reports for Martin customers for all conveyor products that will be serviced in the field. u00a0Additional reports may be required. + Maintains work area and equipment in a clean and orderly condition and follows all safety regulations related to the working conditions. Inspects work assignments and work areas wholly and periodically. u00a0This will include supervisingu00a0all subcontractors. + Recommends service route & process improvements to the team. + Conducts training for assigned employees to ensure the necessary quality, safety, operational, and technical skill requirements.u00a0 Ensures that customer safety rules are followed and applied daily.u00a0 Complies with OSHA/MSHA requirements regarding safety issues, use of safety equipment, and material safety data sheets. Education, Experience & Training: + High school diploma or equivalent. Two-year technical or vocational degree preferred. + A strong mechanical or conveyor maintenance background would be beneficial, or one or more years of job-related experience. + Some sales background would be beneficial. + Must be at least 21 years of age. Driver qualifications must be met where specified based upon position requirements and established guidelines including Federal DOT regulations. To learn more about Martin Services copy and paste this link into the address bar on your web browser:u00a0 Benefits and Perks - just to name a few.............. + Medical + Dental + Vision + Prescription + Flexible Spending + Dependent Care Reimbursement + Company Paid Life Insurance + Company Paid Short-term & Long-term Disability + 401k - with less than 30-day enrollment, no vesting schedule, & generous company match + Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan. + Onsite Cafe' + Onsite Fitness Center + Generous vacation package + Tuition reimbursement + Martin Annual Rewards Program (bonus opportunity) + Casual dress policy + And much, much more.............. Want to know more about who we are?u00a0 Check us out at Powered by JazzHR

Created: 2025-11-01

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