OCM Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.u2014all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance An OCM consultant will provide expert support and guidance to clients ensuring projects meet objectives by increasing stakeholder adoption and usage. This consultant will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. u2022 Apply a structured methodology and change management tools to advise client on strategy to support adoption of changes for projects u2022 Responsible for organizational migration, gap analysis, and coordination of program improvement, communications, and training activities related to MEMS Modules, MMIS Core Solutions, Medicaid DSS/DW and SI. u2022 Prepare change impact assessments, identify risks, and provide recommendations to improve readiness and achieve project change goals u2022 Responsible for OCM Plan, and execution of the plan as lead advisor u2022 Operate independently as a lead and Subject Matter Expert u2022 Lead a team of OCM, and non SME team to execute client needs and OCM plan u2022 Advise the client on OCM best practices u2022 Support the development of procurement materials pertaining to OCM approach and vendors u2022 Support organizational design of OCM methodology Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave Qualifications: u2022 Must be located in or near FL, SC, NC or GA u2022 Ability to clearly articulate messages to a variety of audiences u2022 Ability to influence others and move toward a common vision or goal u2022 Flexible and adaptable; able to work in ambiguous situations u2022 Problem solving and root cause identification skills u2022 Must be a team player and able to work collaboratively with and through others u2022 BA/BS-Bacheloru2019s degree or equivalent experience required. u2022 5 years of previous OCM experience preferred. u2022 Medicaid experience a plus. u2022 Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators. u2022 Ability to understand and be an expert in complex federal regulations and requirements. u2022 Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS) u2022 Ability to use sound judgment in completing tasks and to seek guidance when needed. u2022 Attention to detail and ability to work with large data sets with accurate results. u2022 Ability to move projects forward within a specific timeline and budget while working at a detailed level. u2022 Commitment to exceptional client service. u2022 Creative problem-solving ability and a consultancy mindset. u2022 Dedication to accomplishing goals and challenges presented by clients and management. u2022 Ability to interact with various levels of management and with clients. u2022 Flexible, self-starter possessing intellectual curiosity. u2022 Enthusiasm for life-long learning and staying well-informed about current business issues. u2022 Able to follow, critically evaluate, and improve upon current processes. u2022 Excellent business writing skills and ability to make presentations to various audiences. u2022 Ability to recognize issues and identify solutions. Education: Bacheloru2019s degree or 5 yearsu2019 experience required and Masteru2019s degree (MPA or government focused MBA) preferred Experience: 5+ years of relevant work experience This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: + be available during your set working hours + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,000-$120,000. Prosci certification a plus IT Project Management desirable (PMP) SCRUM certification desirable #LI-AH1 #LI-remote EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Created: 2025-10-06