Vice President, AI

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doWe're searching for a visionary, product-minded AI leader who combines technical depth with large-scale leadership experience. You've personally driven at least one AI-first product from zero to clear product-market fit (PMF), and know what it takes to scale from incubation to market leadership. You're equally comfortable leading an org of 100+ top-tier engineers-including Distinguished Engineers and Senior Directors-as you are engaging deeply with emerging AI technologies.If you've shipped, scaled, and know how to attract, inspire, and challenge world-class AI talent while driving ruthless focus on impact, we want to talk.This position is a people manager role reporting to the GVP, Engineering.ResponsibilityLead and grow a 100+ person GenAI organization of highly skilled engineers, researchers influence product leaders, setting a high technical bar while fostering a culture of speed, experimentation, and accountabilityDrive the 01 and 1n journey for GenAI features and agentic workflows central to our IAM strategy, translating technical breakthroughs into products that win in marketEstablish measurable PMF metrics, run fast-paced market experiments, and pivot strategies as needed without egoLead at scale, expect to stay technically sharp-whether reviewing code, guiding architecture, or prototyping with modern LLM stacksGuide teams on foundation model selection, fine-tuning strategies, retrieval pipelines, and robust governance including security, compliance, and risk controlsCollaborate cross-functionally with Security, Legal, and vendor partners to optimize for cost, performance, and complianceRepresent Docusign's AI leadership internally and externally, whether through keynotes, open-source contributions, or industry partnershipsJob DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic12+ years in production software, with 7+ years focused on ML and AI systems10+ years of engineering leadership, including experience scaling and leading large, high-performing teams (100+)Proven track record as a founder, early technical leader, or principal engineer on an AI-first product that achieved PMF (sustained growth, $5M+ ARR, or NPS >40)Deep expertise in modern LLM architectures, RAG, orchestration frameworks, and MLOpsFluency in at least two of: Python, Go, Rust, TypeScript, with hands-on experience in MLOps practicesAble to distill complex AI concepts for technical and executive audiences alikePreferredPublished contributor to AI research, OSS, or community forumsPrior experience in B2B SaaS or workflow automationProven success scaling an AI team from incubation to significant

Created: 2025-10-07