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Insurance Premium Payment Associate

Sentara Health - Virginia Beach, VA

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Job Description

Insurance Premium Payment Associate Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.One year customer service experience, computer skills & strong verbal skills required. Collections experience preferred. Must be detailed oriented.EducationHigh school Diploma or equivalentCertification/LicensureNo specific certification or licensure requirementsExperienceOne ( 1) year of related experience requiredWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.92 - $25.38. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Created: 2025-11-01

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