Dispatcher - Dallas, GA

Ragsdale Heating, Air, Plumbing, & Electrical is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.Pay: $18-20/hourSchedule: Tuesday - Saturday; 9 am - 6 pmWhat's In It For Me?Market Value Compensation ($18-20/hour)Robust PTO PlanHealth, Vision and Dental plans for you and your family to choose from401K Retirement Plan with company match up to 30%Life Insurance, Short-Term and Long-Term DisabilitySpecial Program Options: FSA, EPA, Legal Services, and Identity TheftContinuous Training for your Professional DevelopmentWorking in a dynamic, collaborative, and fun environmentCoached and supported career growthWhat Will I Do?Schedule and monitor daily technician scheduleEnsure proper job distribution, prioritize urgent callsDispatch work orders to field technicians according to priority and locationKeep customers updated on delays, notify them before tech arrives, and handle rescheduling professionallyReview timesheet reports, track idle time, and maintain accurate service recordsContact customers to confirm next-day appointmentsCommunicate with field personnelMaintain accurate technician databaseCoordinate parts scheduling Do I Have What It Takes?High School Diploma or GED preferredMinimum 3 years of dispatching experience, preferably in HVAC, Plumbing, or a related industryBasic computer proficiency, particularly with Microsoft applicationsExperience with Service Titan is a plusMust be able to work evenings and weekendsWrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Created: 2025-10-08