Unified Communications Engineer

Be part of our exciting team supporting a robust, world-wide communications network, providing office automation packages; document and information management tools; and collaboration, voice, and video tools in a secure, flexible, distributed architecture supporting a classified DoD IT system. Peraton is seeking a Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail. Responsibilities include:Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancementEngineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendationsPerform an AoA for periodic Unified Communications hardware refreshes following allChange Management processesCreates and documents requisite network configurationPerforms design, project management, acceptance testing, and vendor assessment activities.Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.Ensures the accuracy and completeness of systems documentation.Help in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.Minimum Qualifications:Requires a Top Secret with SCI eligibility5 years with BS/BA; 3 years with MS/MA; 0 years with PhD; will consider 9 years of relevant experience in lieu of a BS degreeInformation Assurance Technical (IAT) III CertificationExperience utilizing trouble ticket systems like ServiceNowExcellent customer service, writing and oral communication skillsIn-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and servicesDemonstrated experience as a Network AdministratorAbility to multitask and work in a fast-paced environmentProfessional-level Cisco certifications desiredProblem analysis and problem solvingAttention to detail and accuracyCustomer Service orientedPreferred:ITIL Foundations certification desiredExperience with cloud based unified communications solutionsAppropriate security certifications centering on networking and unified communicationsExperience with VTC systems and their integration within unified communications platformsEffective Communication skills - verbal and writtenPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Created: 2025-10-08