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Part Time - Head Cashier - Flexible

Lowe's - Ithaca, NY

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Job Description

Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out u2022 Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously u2022 Approaches and interacts with customers to proactively recommend products and services appropriately u2022 Proactively greets, assists, and engages with multiple customers on multiple registers at the same time u2022 Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions u2022 Thanks the customer for their business and invites them back to shop at Loweu2019s Customer Service u2022 Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs u2022 Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise u2022 Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary u2022 Demonstrates sincere appreciation to customers u2022 Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Loweu2019s programs u2022 Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities u2022 Uses a cash register to process sales transactions, returns, and refunds according to company guidelines u2022 Provides proper monetary change to CSA Front End associates for register activities u2022 Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders) u2022 Removes security tags, verifies product information, and bags merchandise for customers u2022 Answers incoming phone calls and directs calls or takes messages as needed u2022 Opens additional registers, when necessary, to ensure enough coverage always u2022 Assists in line vesting to help quicker turnaround time for checkout In-stock u2022 Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies u2022 Inspects returned merchandise for damages u2022 Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets u2022 Reviews and places online orders and returned merchandise in the appropriate areas u2022 Looks up product information and competitor prices for products to verify price match u2022 Records all items that are used in the store on the store use lists Clean and Safe Stores u2022 Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements u2022 Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm u2022 Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection u2022 Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas u2022 Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates u2022 Adheres to all safety requirements relevant to oneu2019s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices u2022 Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) General u2022 In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: u2022 Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information. u2022 Less than 1 year of experience using common retail technology, such as smart phones and tablets u2022 1 to 2 years of retail experience as a cashier u2022 Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation Preferences : u2022 High school diploma or equivalent. u2022 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits u2022 1 to 2 years of experience as a head cashier u2022 1 to 2 years of experience working in any department at a Lowe's retail store u2022 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees u2022 Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched) Pay Range: $16.00 - $17.95 per hour _Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (._ . _Loweu2019s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._ Pay Range: $16.00 - $17.95 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Created: 2025-10-08

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