Call Center Representative
TEKsystems - Phoenix, AZ
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Customer Service Representative u2013 Call Center (Remote After Training) Location: Phoenix, AZ Pay Rate: $16/hour Duration: 3-month contract to hire STARTS NOVEMBER 3rd About the RoleAre you passionate about helping others and providing exceptional customer service? We're seeking Customer Service Representatives to join a dynamic team supporting transportation coordination for individuals with disabilities. This is a meaningful opportunity to make a difference in your community while growing your career in a supportive environment.What Youu2019ll Do As a CSR, youu2019ll be the first point of contact for callers seeking assistance with transportation services. Your day will be split between handling calls and performing administrative tasks. Responsibilities include: + Answering inbound and outbound calls with professionalism and empathy + Scheduling trips and verifying eligibility for transportation services + Processing picture IDs and handling customer requests + Performing clerical duties such as faxing, data entry, and documentation + Supporting ADA Core Services and other disability-based programs + Providing receptionist coverage and managing office supplies and equipment + Ensuring compliance with HIPAA and maintaining confidentiality What Weu2019re Looking For u2705 1+ year of call center experience required u2705 Strong communication and organizational skills u2705 Ability to multitask and work independently u2705 Comfortable with data entry and administrative support u2705 Commitment to providing excellent customer service Work Environment + Training: On-site at our Phoenix office for the first 2 weeks + After Training: Fully remote Why Youu2019ll Love This Role u2728 Make a real impact by helping individuals access essential transportation u2728 Gain valuable experience in healthcare and customer service u2728 Work in a supportive and inclusive team environment u2728 Weekly pay at a competitive rate of $16/hour Ready to take the next step in your career? Apply today and help us make transportation more accessible for those who need it most. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Created: 2025-10-08