Meta Lab Retail Store Manager

We’re Growing! Join our Meta Store Retail team in Honolulu as we bring Ray-Ban Meta Smart Glasses and Meta Quest mixed reality to life. We are seeking a results-driven Store Manager to lead and inspire our Meta Brand kiosk team at Ala Moana Center, with the exciting opportunity to transition into leading our permanent retail store within the same center. As a Meta Retail Store Manager, you are focused on managing a team that provides a world-class customer service experience through immersive, hands-on demos of our clients' wearable and mixed-reality products.In this role, you will lead a team passionately focused on driving customer acquisition, retention, and satisfaction through every engagement. You will serve as the subject matter expert for everything Meta and emulate the desired behaviors with your team.Paid training will take place the week of November 10th, and the store is scheduled to open the week of November 24th. These dates are tentative, and you must have full availability for training.Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.USD $85,000.00/Yr.USD $90,000.00/Yr.Up to 8% annual bonus paid quarterlyBiweekly payHealth and wellness benefits plans Flexible vacation and holiday policies Paid parental leave 401(k) with employer matching Referral bonus Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees Lead a high-performing team that delivers world-class customer experiences through immersive, hands-on demos of wearable and mixed-reality productsDrive customer acquisition, retention, and satisfaction with every engagementServe as a brand ambassador and subject matter expert for all things MetaEnsure operational excellence, including opening/closing procedures, inventory management, team scheduling, and performance reportingRecruit, train, and coach team members to foster a culture of excellence, accountability, and growthDevelop and execute strategies to meet or exceed sales and customer satisfaction targetsPromote a customer-first mindset, ensuring every interaction reflects Meta’s commitment to innovation and serviceExperience and Education:High School Diploma or equivalent required5+ years of retail sales management experience requiredStrong leadership capabilities with a proven ability to inspire, coach, and develop retail staff at all levels.Proven success in customer-facing retail environmentsSkills and Attributes:Demonstrated ability to lead, coach, and inspire teams to exceed performance goalsStrong interpersonal and communication skills—written, verbal, and on-cameraSkilled in performance management, conflict resolution, and strategic thinkingHigh level of initiative, adaptability, and self-motivationPassion for technology, innovation, and customer excellencePhysical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and graspFrequently lift and carry up to 25 lbsOccasionally lift and carry up to 50 lbsContinuous hand/eye coordination and fine manipulationThe pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Privacy Policy for CA ResidentsBDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York.Visit us atwww.BDSsolutions.comfor more information.

Created: 2025-10-09