Production Leader

The Production Leader is responsible for managing the production (kitchen) area and ensures that McDonaldu2019s standards for food quality and excellence are followed at all times by all kitchen employees. The Production Leader reports to the General Manager and Assistant Manager, and works side-by-side with the Shift Leaders to ensure service times are being met by ensuring our food is made correctly and quickly. The Production Leader serves as a leader in the production area and they lead a productive team that focuses on food quality, safety, cleanliness and teamwork. They perform administrative tasks as needed. Job Responsibilities In addition to following company policies and procedures, main responsibilities include, but are not limited to: People u25cf Leads by example and is a role model for the standards and behaviors consistent McMarro Company Policies and company culture u25cf Shows respect for others and is sensitive to cultural/generational differences u25cf Creates a positive and welcoming environment for all restaurant employees and guests u25cf Motivates team members to ensure everyone is active and involved; works to increase morale, inclusion and build confidence within the team u25cf Communicates difficult or sensitive issues at work to the GM or AM u25cf Supports the GM and AM in the training and development of all production staff u25cf Supports the GM and AM in addressing performance issues related to the production area and production employees, quickly and respectfully by coaching, counseling, and managing conflict u25cf Ensures production employees use appropriate tools, resources, and procedures to prevent work related injuries (employees use appropriate safety gear, slip resistant shoes are worn, wet floor signs are used correctly, etc.) u25cf Ensures breaks are given to production employees according to policy Performance and Customer Excellence (PACE) u25cf Responsible for ensuring production employees follow McDonaldu2019s cooking procedures and Food Safety guidelines at all times u25cf Ensures the production team understands how their work affects customer service and restaurant results (KVS, OEPE, R2P, sandwich counts, 1800, etc.) u25cf Positions u201cAces in their Placesu201d and opens the second side when needed u25cf Reacts to danger zones in the production area u25cf Ensures equipment is functioning properly and smallwares are available u25cf Supports the GM and AM in the execution of action plans for improving the restaurant's results u25cf Keeps up-to-date on new products and promotions and ensures the production team is informed as well u25cf Proactively identifies issues, needs, and safety risks and addresses them immediately u25cf Ensures that food safety and security standards are being followed during their shift (hourly hand washing, proper product labeling, FIFO, sanitized towels buckets, etc.) Business Results u25cf Holds self-accountable for results achieved during their shift u25cf Sets and communicates targets and priorities to keep self and others' focused during their shift u25cf Acts with a sense of urgency and does excellent quality work u25cf Demonstrates a willingness to do the right thing for both the restaurant and its customers u25cf Is proactive in carrying out job responsibilities, special projects and administrative tasks u25cf Makes decisions that protect the company and the McDonaldu2019s brand Leadership Behaviors u25cf Maintains composure within stressful and fast-paced environments u25cf Handles pressure and uncertainty with ease u25cf Embraces change and focuses on how we can make things happen instead of why we canu2019t u25cf Has a u201ccan-dou201d attitude, sense of optimism, ownership, and commitment towards meeting targets u25cf Seeks opinions and ideas from others to become a better production leader u25cf Communicates clearly, consistently and openly with the restaurant team Qualifications u25cf Physically able to lift up to 20 pounds and stand for long periods of time u25cf Must be able to perform the job duties satisfactorily, with or without a reasonable accommodation u25cf A can-do attitude u25cf Have schedule flexibility to include availability to work all three dayparts (open, mid, close) and work on weekends u25cf Full time employment as determined by the needs of the business u25cf Serve Safe Certified u25cf At least 18 years old with reliable transportation Benefits u25cf $21 /hr u25cf Free meals and discounts at participating restaurants u25cf Health and dental insurance u25cf Sick Time - in accordance with City or State ordinance u25cf 401 K This job profile contains general information about what is expected of a Production Leader but is not a complete description of all duties of the job. People who work in restaurants perform a number of different tasks every day. This profile does not list every essential function of the job. Failing to improve your restaurant's results can lead to disciplinary action. McMarro reserves the right in its sole discretion to amend, modify, or terminate this job profile along with any compensation plans or programs, benefits, and other terms and conditions of employment at any time. Requsition ID: PDX_MC_1733FBF9-82B5-407B-997D-4CCB4C060745_105846McDonald's Corporation and McDonald's USA, LLC (the

Created: 2025-10-09