Director, Product Engineering

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Thatu2019s why we need smart, committed people to join us. Whether youu2019re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary: At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Today, we help our customers, including 95% of the Fortune 1000, to preserve priceless art, restore classic films, outsource their data centers around the globe and more. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here you will be part of a team that doesn't just embrace what's exceptional. It is exceptional. The Director, Product Engineering role will be a part of the Global Product Engineering team at Iron Mountain, reporting to the Engineering leadership - Global Platforms. The ideal candidate will have experience building enterprise-scale technology platforms, and implementing digital solutions for customers globally. As a senior leader in Global Product Engineering, you'll combine your years of proven expertise with a drive to create innovative technology through solid engineering practices. You'll lead a highly inspired and inquisitive team of technologists, data scientists, solution engineers, and architects who are developing and deploying applications to the highest standards. The ideal candidate would have the ability to attract, recruit, and retain the industry's best talent, and have the technical skills to effectively guide and participate in architectural discussions, technology roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion. The role is responsible for maintaining our competitive positioning to ensure that we have the best in class solution offerings that meet the regional needs for our clients. Success in this role requires strategic and innovative thinking, a proven track record of delivering new customer-facing software products at scale, rigorous analytical skills, and a passion for automation and data-driven approaches to solving problems. The ideal leader will consistently lead by example, be a role model, and a strong change agent for your team and the larger technology team. Organizational Leadership: u25cf Executive Leadership u25cf Building & leading high-performance teams u25cf Risk & Change Management u25cf Global delivery & team management u25cf Outsourcing & cost optimization u25cf Technology Portfolio / Program Management Strategy Leadership (Digital) u25cf Digital Transformation Strategy u25cf Design Thinking/Service Design u25cf Business Process Digitization u25cf Product Management & Agile Delivery/DevOps models u25cf Technology Strategy & Delivery Experience Required: u25cf 15+ years of overall experience u25cf 5+ years of leadership experience u25cf Prior experience building and managing a team of engineers and developers u25cf Ensure successful delivery of a large portfolio of initiatives using SAFe (scaled agile framework) u25cf Experience taking part in discussions with product management, IRM business operations, sales/ pre-sales teams and direct customer-facing meetings. u25cf Experience with ECM, IDP, or document management systems u25cf Strong knowledge of cloud infrastructure and services (GCP, AWS, and Azure) u25cf Strong Knowledge of Microservices Architecture and Design + Familiarity with Low-code / No-code platform engineering + Familiarity with SaaS platform engineering + Familiarity with BPM Solutions u25cf The position requires strong interpersonal and communication skills, and the ability to collaborate with stakeholders in product management, IT, marketing, finance, and sales teams Essential Job Functions: u25cf Evaluate new and emerging software technologies and tools in enterprise software design and architecture using Java components and work on software development lifecycle. u25cf Perform rapid prototyping and discern technical feasibility of Artificial Intelligence/Machine Learning (AI/ML) solutions and cloud technologies and architecture against business needs. u25cf Drive strategy and development of target AI/ML systems and solutions in alignment with business, data, infra architecture and enterprise security practices and leverage global delivery models. u25cf Drive strategic relationships with key clients, vendors and partners through design, integration and appropriate solutions for business. u25cf Provide technical direction and leadership to various technical, professional, and development personnel engaged in specified project activities. u25cf Ability to build, maintain, and lead a team of senior software engineers and architects to create solutions for new and existing product features requirements and customer solutions. u25cf Tactical implementation of platform and increase adoption of platform by spearheading solution design and collaborative rollouts. u25cf Assist in troubleshooting major issues encountered with the implementations and/or newly developed product features. u25cf Participate/Lead design and solution discussions with various Iron Mountain partner vendors. Responsibility and Authority: u25cf Oversight of design and delivery of effective solutions for InSight customers. u25cf Liaison with Solution team to bring effective solution to customers in a timely manner u25cf Responsible for the transition of the implemented features to account management and L3 support. u25cf Responsible for guiding the InSight technical implementation team on end-to-end solutions. u25cf Responsible for identifying, resolving, and when necessary, escalating any issues that may be impeding the success of the project. u25cf Responsible for team management, including setting goals, evaluating performance, and building a strong talent pool. u25cf Responsible for building end to end Physical Asset management solutions in DXP and supporting existing Physical management systems. Functional Knowledge Skills & Competencies: Skills: u25cf Strong technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers. u25cf Strong understanding of Cloud Technologies and solutions (GCP or AWS or Azure) u25cf Strong understanding of Machine Learning and AI techniques, including usage of cognitive services and open source models. u25cf Working knowledge of Agile frameworks u25cf Strong understanding of Electronic Content Management Systems and Business Process Management Systems. u25cf Strong understanding of Cloud storage and backup u25cf Proficient in 5 or more of the following technologies/languages + Python + Java + SQL + BPMN + REST APIs + JSON/XML + Kubernetes + Computer Vision / NLP u25cf Strong research, analytical, and problem solving skills u25cf Strong verbal, interpersonal and written communication skills u25cf Ability to multitask and prioritize issues in a complex environment. u25cf Ability to participate and contribute in discussions related to ML/AI, ECM, BPM with various industry leading vendors. Education: u25cf Minimum of Bachelor's degree in Computer Science, Computer Engineering or other related field required #LI-Remote Reasonably expected salary range: $183,200.00 - $244,200.00 Category: Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0093466

Created: 2025-10-09