Retail Wireless Consultant Retail Sales
T-MOBILE USA, INC - Madison, WI
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JOB REQUIREMENTS: At T-Mobile, we invest in YOU Our Total RewardsPackage ensures that employees get the same big love we give ourcustomers. All team members receive a competitive base salary andcompensation package - this is Total Rewards. Employees enjoy multiplewealth-building opportunities through our annual stock grant, employeestock purchase plan, 401(k), and access to free, year-round moneycoaches. That's how we're UNSTOPPABLE for our employees Job OverviewMobile Experts (ME) work as part of a Retail Team of Experts to bringthe T-Mobile brand to life. They live and breathe T-Mobile They'rebrand ambassadors who create energy and excitement around our productsand services. They are obsessed with the connected world and thrive in afast-paced environment, where technology innovations, customer needs andthe Retail experience are continuously evolving. They immerse themselvesin meaningful connections with our customers, and their ability to buildnew and deepen existing relationships is unmatched across the wirelessindustry. They're experts in uncovering our customers' needs and havea passion to educate, demonstrate and recommend device and servicesolutions. Mobile Experts Do It the Right Way, meeting performancetargets including sales, customer experience, and quality of salemetrics. Job Responsibilities: Serving and selling to our customers,while providing a best in class customer experience and building loyaltyConsistently leverages digital tools in interactions and onboardingCompletes training on T-Mobile in-store experience, new skills andprocesses, knowledge of systems and reference resources Makes the mostof their time on shift, consistently seeking out information betweencustomers, learning about innovations in wireless and technologyPartners with T-Mobile employees across channels, including business andcustomer service Education and Work Experience: High School Diploma/GED(Required) 6 months of customer service and/or sales experience, Retailenvironment preferred Preferred Knowledge, Skills and Abilities:Customer Satisfaction Passionate customer advocate with the desire to beyourself when connecting and having fun with our customers. Effective atbalancing customer... For full info follow application link. EOEStatement We Take Equal Opportunity Seriously - By Choice T-Mobile USA,Inc. is an Equal Opportunity Employer. All decisions concerning theemployment relationship will be made without regard to age, race, color,religion, creed, sex, sexual orientation, gender identity or expression,national origin, marital status, veteran status, the presence of anyphysical or mental disability, or any other status or characteristicprotected by federal, state, or local law. Discrimination or harassmentbased upon any of these factors is wholly inconsistent with our Companyvalues and will not be tolerated. Furthermore, such discrimination orharassment may violate federal, state, or local law. APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/41B6238103A840A3
Created: 2025-11-15