Quality & Training Manager

Cambrian Homecare, LLC, a recent addition to the Dungarvin family, is a mission-driven organization, dedicated to empowering individuals—seniors and persons with developmental disabilities—to live independently and with dignity in the comfort of their own homes. As a dedicated provider of in-home caregiving services, our commitment to compassionate, quality care guides everything we do.As a Quality & Training Manager for Cambrian Homecare, LLC you will be working at the corporate office in Long Beach and will join a results-driven management team dedicated to providing the best possible support and leadership to Cambrian caregivers and staff. You’ll have the opportunity to build meaningful relationships where your skills and knowledge truly make a difference.This is not a remote position.Quality Assurance ProgramDevelop and oversee a quality assurance program focused on continuous improvement, client/payor satisfaction, and provider safetyProvide ongoing oversite of quality assurance staffOversee quality coordinator onboarding, training, activities, schedules, assigned case load and ongoing performanceEvaluate program performance and implement improvements to enhance efficiencies and improve results.Participate in the development and enforcement of policies, procedures and workflows to support the success of QA initiatives Oversee and participate in complaints, incidents and all other quality related activities requiring follow up and/or resolveResponsible for SIR process and completionDevelop corrective action plans as required and follow through on deliverablesMonitor service delivery standards, including caregiver performance, care plan implementation, and client outcomes.Analyze quality data and trends to identify gaps and implement corrective or preventive measuresFacilitate regular quality improvement meetings with internal stakeholders to review outcomes and action plansTraining and Staff DevelopmentResponsible for the development of training curriculum Ensure training program meets expectations of payer sources and company standardsCoordinate and communicate with internal team on training requirements and needsImplement and oversee standardized training programs for providersOversee training coordinator onboarding, training, activities, schedules, assigned case load and ongoing performanceOversee onboarding, annual training, and continuing education to ensure staff competency and readiness.Evaluate training effectiveness and make improvements as neededPartner with Human Resources department, BCBA and CPI trainers to identify training needsRegulatory ComplianceEnsure quality and training compliance with all applicable federal, state, and local regulations, including those from the California Department of Social Services, Regional Centers, and other oversight bodiesParticipate in internal compliance audits and coordinate responses to external inspections or licensing reviewsMaintain and update policies and procedures to align with evolving regulatory requirements and industry best practicesQualificationsBachelor’s degree in Human Services, Nursing, Education, Public Health, or a related field Minimum of 5 years of experience in home care, developmental disability services, or senior careAt least 3 years of leadership or management experience, including direct staff supervisionStrong organizational, analytical, and interpersonal skillsFluency in both English and SpanishAbility and willingness to travel (approximately 40%)Valid driver license and access to a reliable vehicle to travel to client homes, community events, training locations and all other required locations when neededAbility to work flexible hours to accommodate training schedules, community events and urgent quality issuesWe are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.USD $80,000.00/Yr.USD $85,000.00/Yr.

Created: 2025-10-10