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GSOC Manager

Securitas Security Services USA, Inc. - Dallas, TX

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Job Description

JOB SUMMARY: Supports Branch Manager or Account Manager through project planning and coordination to meet commitments on time and within resource limitations. As authorized, determines requirements, establishes priorities and monitors service delivery. Distinguishing Characteristics: Performs a variety of management functions for assigned account or site(s); may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis. ESSENTIAL FUNCTIONS: u2022 The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. u2022 All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. u2022 Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. u2022 In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. u2022 All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1. Supports management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, determines requirements, establishes priorities and monitors progress. 2. Evaluates project status and resource utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required. 3. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists in negotiation of client contracts; provides support during client service level changes; supports security planning, assessments and surveys; reviews and updates post orders. 4. Assists management in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs project-related work; coaches associates, and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities. 5. Assists in development and administration of budget in relation to assigned account or site(s). 6. Assists management in maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 7. Within scope of client contract, project budget and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information. 8. Assists management in preparing and coordinating staffing schedules for account or site(s); acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify that post orders and client directions have been satisfactorily followed; personally inspects posts as part the evaluation of the security staff. 9. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues. 10. Performs tasks and duties of a similar nature and scope as required for assigned account or site(s). MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. MINIMUM HIRING STANDARDS: u2022 Must be at least 18 years of age. u2022 Must have a reliable means of communication (i.e., pager or phone). u2022 Must have a reliable means of transportation (public or private). u2022 Must have the legal right to work in the United States. u2022 Must have the ability to speak, read, and write English. u2022 Must have a High School Diploma or GED. u2022 Must be willing to participate in the Companyu2019s pre-employment screening process, including drug screen and background investigation. Education/Experience: Associateu2019s Degree and 1 year of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Competencies (as demonstrated through experience, training, and/or testing): u2022 If required for assigned account, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. u2022 Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account. u2022 Understanding of security operations. u2022 Knowledge of business administration and project management principles. u2022 Ability to track and maintain schedule assignments. u2022 Ability to maintain professional composure when dealing with unusual circumstances. u2022 Use of personal computer and spreadsheet software. u2022 Ability to synthesize business/financial data and develop solutions. u2022 Planning, organizing and leadership skills. u2022 Oral and written communications skills. u2022 Strong customer service and service delivery orientation. u2022 Ability to interact effectively at various social levels and across diverse cultures. u2022 Ability to be an effective leader and member of project teams. u2022 Ability to take initiative and achieve results. u2022 Ability to carry out multiple assignments concurrently. u2022 Ability to adapt to changes in the external environment and organization. WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: u2022 Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. u2022 Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. u2022 Ability to handle multiple tasks concurrently. u2022 Handling and being exposed to sensitive and confidential information. u2022 May require regular use of vehicle and frequent travel in the performance of duties. u2022 Regular talking and hearing. u2022 Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. u2022 Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. u2022 Close vision, distance vision, and ability to adjust focus. u2022 Conducting oral presentations and group meetings. u2022 Directing, motivating, training, coaching, and disciplining staff in a positive manner. u2022 Reading and analyzing reports and financial data, including related computer usage. u2022 Responding on an on-call basis to emergencies and incidents at all hours. u201cSecuritas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.u201d Dallas, TX Business License B01835 Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Created: 2025-10-10

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