Swing Shift Field Supervisor

JOB SUMMARY: Provides field supervision of Securitas Mobile personnel in patrol, inspection, shared guarding and/or response operations; provides patrol and response service as needed. Distinguishing Characteristics: Primary job function is supervision of guarding personnel in patrol/inspection operations. ESSENTIAL FUNCTIONS: u2022 The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. u2022 All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. u2022 Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. u2022 In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. u2022 All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1. Supervises guards and other personnel in patrol, inspection, shared guarding and/or response operations; ensures that personnel deliver high quality service; evaluates service quality and initiates any necessary corrective action in a timely manner. 2. Meets with Branch management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews orders and communicates requirements and changes to affected personnel. 3. Participates in and coordinates with Branch management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect. 4. Assigns and directs work; coaches employees, and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities; refers problematic issues to Branch management. 5. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 6. Communicates and coordinates with Branch management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; meets with Branch management and other supervisory personnel to discuss customer service, initiatives, personnel matters, and related issues. 7. Inspects patrol routes and sites as assigned to ensure adequate coverage and compliance with orders, contracts and directives; visits client representatives to ensure that they remain satisfied with services provided; covers vacant routes or assignments as necessary. 8. Reviews client and company required reports for accuracy and timeliness; assists in preparing and submitting payroll information. 9. Performs tasks and duties of a similar nature and scope as required for assigned office. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. MINIMUM HIRING STANDARDS: u2022 Must be at least 18 years of age. u2022 Must have a reliable means of communication (i.e., pager or phone). u2022 Must have a reliable means of transportation (public or private). u2022 Must have the legal right to work in the United States. u2022 Must have the ability to speak, read, and write English. u2022 Must have a High School Diploma or GED. u2022 Must be willing to participate in the Companyu2019s pre-employment screening process, including drug screen and background investigation. Education/Experience: High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Competencies (as demonstrated through experience, training, and/or testing): u2022 May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers. u2022 Knowledge of security operations with an emphasis on patrol, inspection and response services. u2022 Knowledge of supervisory practices and procedures. u2022 Ability to provide positive direction and motivate performance. u2022 Understanding of a variety of security and safety devices and controls. u2022 Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form. u2022 Ability to track and maintain schedule assignments. u2022 Ability to be an effective team member. u2022 Ability to maintain professional composure when dealing with unusual circumstances. u2022 Courteous telephone manner. u2022 Ability to adapt to various sites and changes in post procedures. u2022 Ability to write routine correspondence, including logs and reports. u2022 Good organizational skills. u2022 Strong customer service and results orientation. u2022 Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures. WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: u2022 Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. u2022 May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. u2022 Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements. u2022 Directing and disciplining staff in a positive manner. u2022 May be required to work overtime without advance notice. u2022 Required ability to handle multiple tasks concurrently. u2022 Keyboarding, basic computer usage and operating controls. u2022 Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others. u2022 Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. u2022 Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. u2022 Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. u2022 Close vision, distance vision, and ability to adjust focus. u2022 Regular use of vehicle for the performance of duties. u2022 On occasion may be required to perform stressful and physical activity. u2022 Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. u2022 May be exposed to or required to handle sensitive and confidential information. u201cSecuritas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.u201d #AF-PSFV Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Created: 2025-10-10