Part Time Case Manager: Shelter into Rapid Rehousing

Part Time Case Manager: Shelter into Rapid Rehousing Denver, CO ( Apply Description WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. The case managers for the Shelter Into Rapid Rehousing (SIRR) program are directly responsible for the service provision and housing assistance for the participants in the SIRR. Service modalities include: Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention. This position will work in conjunction with the Community Housing team at the Bannock Youth & Family Center. Job duties include but are not limited to conducting needs-based assessments, community outreach, providing case management services, assisting with housing navigation, supporting housing retention, connecting clients to income resources and/or public benefits, requesting rental assistance, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams, and accompanying participants on appointments as needed. This position requires the use of a personal vehicle for securing and maintaining housing for the participants enrolled in the program. ESSENTIAL DUTIES AND RESPONSIBILITIES u00b7 Ensures that the participants voice is heard and that their ideas play a prominent role in programming. u00b7 Coordinates wrap-around services for clients with the team and community service providers. u00b7 Utilizes standardized screening and assessment tools and ensures the completion of needs-based screenings. u00b7 Attends intakes, housing orientations, lease signings, and ongoing educational opportunities for participants in SIRR. u00b7 Embodies meeting participants where they are, literally and figuratively. This may include meeting participants in the community and transporting participants for case management purposes. u00b7 Responsible for collecting necessary documents to obtain and maintain housing; identification documents, income changes, changes in household, etc. u00b7 Assists clients in their search for housing; filling out rental applications, interpreting leases, and understanding tenant rights and responsibilities. u00b7 Ensures timely and accurate reporting within data entry systems and hard copy files in accordance with grant guidelines and data quality standards. u00b7 Creates safety plans to support the safety and well-being of participants in the program. u00b7 Assists with community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. u00b7 Facilitates the equitable delivery of appropriate services for households as indicated by relevant service modalities such as the Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention models. u00b7 Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, allowable costs, field-relevant best practices, and HUD permanent housing rapid re-housing standards. u00b7 Demonstrates knowledge of resources, a passion for serving people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team. u00b7 Maintains a specialized knowledge related to service delivery database systems within the organization Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. u00b7 Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. u00b7 Provides training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. u00b7 Performs duties in a professional manner by maintaining the confidentiality of all information and collaborating effectively within and across teams. u00b7 Performs job responsibilities in accordance with the Social Work Code of Ethics. u00b7 Performs all other duties as assigned. Benefit eligibility is based on job type/status: Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements COMPETENCIES u00b7 Models core culture attributes of VOACO that include u201cAIRSu201d (Accountability, Integrity, Respect and Service). u00b7 Models and VOACOu2019s three critical virtues of HHS (Hungry, Humble, People Smart). u00b7 Utilization of various databases including Homeless Management Information System and Service Point. u00b7 Ensures equitable and inclusive services. u00b7 Ensures that participant(s) has an active voice in programming. MINIMUM QUALIFICATIONS OF POSITION u00b7 Bacheloru2019s degree in human services, social work, or a closely related field or related experience. u00b7 Colorado driveru2019s license and state-mandated automobile insurance. PREFERRED QUALIFICATIONS OF POSITION u00b7 Familiarity with current housing market information, housing trends and available resources. u00b7 Experience working with the literally homeless population. u00b7 Crisis and verbal de-escalation intervention skills. KNOWLEDGE AND SKILLS u00b7 Expert written, oral, and interpersonal communication skills. u00b7 High level of competency working with Microsoft Office suite and cloud-based applications. u00b7 Strong time-management and prioritization skills. u00b7 Experience working both independently and, in a team-oriented, collaborative environment. u00b7 Strong organization skills. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS u00b7 Must be willing to use vehicle for service provision throughout the seven-county Denver Metro area. u00b7 Works in close proximity to other staff residing at Bannock Youth & Family Center. POSITION TYPE AND EXPECTED HOURS OF WORKPart Time 20 hours per week Monday through Friday during the hours of 8am-4:30pm Some evenings and weekends required. LOCATION455 Bannock Street, Denver, CO 80204 Salary Range: $21.00-$23.00/hr Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please begin the Interactive Process. Salary Description $21.00-$23.00/hr

Created: 2025-10-10