Deputy Director of EISG: Position for Expr. IT Manager(...

NY HELP No Agency Attorney General, Office of the Title Deputy Director of EISG: Position for Expr. IT Manager(6406) Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $121842 to $121842 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address The Capitol City Albany State NY Zip Code 12224 Duties Description Criminal Justice Division Medicaid Fraud Control Unit u2013 Albany-areaDeputy Director, Electronic Investigative Support GroupReference No. MFCU/EISG_ALB_DEP_6406Application Deadline is November 7, 2025Opportunity for Experienced IT Managers Salary is $121,842To be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postings/otherThe Office of the New York State Attorney Generalu2019s (OAG) Medicaid Fraud Control Unit (MFCU) is seeking an experienced IT manager to serve as Deputy Director of the Electronic Investigative Support Group (EISG) located in the Albany-area. The Deputy Director will ensure operational readiness of the statewide MFCU IT infrastructure and large-scale data used in electronic discovery/litigation by ensuring critical IT resources are reliably available to MFCU staff, and by providing expert guidance and day-to-day support to the EISG team members they supervise. This position reports to the Director of EISG.The Medicaid program provides health coverage to millions of New Yorkers, including low-income persons, children, elderly adults, and people with developmental disabilities. MFCU is the nationu2019s premier law enforcement agency charged with ensuring the financial integrity of New York stateu2019s $96 billion Medicaid program by investigating healthcare providers, such as pharmaceutical companies, doctors, hospitals, and nursing homes, who engage in Medicaid billing schemes that cause harm to Medicaid recipients and the loss of millions of dollars to the state of New York. MFCU also works to protect elderly and disabled New Yorkers by investigating reports of abuse and neglect in nursing homes and other residential health care facilities in the state. Possessing both civil and criminal enforcement powers, MFCU uses various state laws to bring civil actions and criminal proceedings, including asset forfeiture actions. Many of the unitu2019s investigations are conducted in coordination with other federal, state, or local government and prosecutorial agencies, and have resulted in large-scale criminal convictions and the recovery of millions of dollars of taxpayer money. Several matters that highlight MFCUu2019s important work include OAGu2019s report concerning neglect of nursing home residents across New York state during the COVID-19 pandemic, and the filing of four major lawsuits against nursing homes, including Centers Health Care, Cold Spring Hills Center for Nursing and Rehabilitation, The Villages of Orleans Health and Rehabilitation Center, and Fulton Commons Care Center, Inc. Duties:u2022 Collaborating with the Director of EISG and MFCU Executive Team in planning and developing EISGu2019s vision and strategy in implementing MFCUu2019s Strategic Plan and ensuring appropriate alignment with MFCU and OAG leadership regarding overall objectives, including through service of MFCUu2019s operational and regulatory needs.u2022 Assisting EISG staff with providing technical support for complex, data-driven financial investigations and ongoing criminal and civil prosecutions, and working with MFCUu2019s data analytics team, forensic accountants, detectives, and attorneys to identify enforcement opportunities and effective strategies for combatting waste, fraud, and abuse in healthcare programs.u2022 Providing expert guidance and training to all MFCU IT staff that support MFCUu2019s nearly 300 users based in eight offices around the state, including technical operations (desktop and network support), cybersecurity, eDiscovery, application development, and case data management coordination.u2022 Ensuring critical IT resources and secure confidential databases are reliably available to MFCU staff through regular system monitoring, performance measuring, and proactive problem identification and resolution using performance data to identify areas of improvement. Identifying reliability and security risks to the infrastructure, and investigating and providing options to remediate. u2022 Leading the escalation process for operational incidents that are outside of established Service Level Agreements (SLAs) to ensure services delivered meet unit and/or agency expectations.u2022 Overseeing and/or participating in unit and agency projects, ensuring they meet MFCU regulatory requirements, are delivered on time, and meet quality and performance standards using established Key Performance Indicators (KPIs).u2022 Providing leadership and mentoring to 18 EISG staff located statewide, fostering a collaborative and high-performing work environment, as well as delivering regular performance feedback, including annual performance evaluations.u2022 Creating staff training objectives that are measurable and align with evolving operational objectives. Staying abreast of new developments in the field and taking appropriate action to assist the team while they adapt to any changes.u2022 Building strong working relationships with internal and external stakeholders. Minimum Qualifications Qualifications:u2022 At least five (5) years of progressive experience in a senior-level technology role, with at least three (3) or more years directly managing enterprise technologies in a high availability, multi-region environment.u2022 At least two (2) years in a supervisory role leading and developing cross-functional IT teams, including demonstrated leadership, management, communication, and teamwork skills.u2022 Working knowledge in major IT technologies, such as data storage systems (SANs), database management and architecture, IT security, network infrastructure, and high-performance operating systems. Related industry certifications are a plus.u2022 Strong problem-solving, project management, strategic planning, and crisis management skills.u2022 Demonstrated experience with Information Technology Infrastructure Library framework (ITIL) processes and with project management principles and best practices. ITIL v3 or v4, and PMI Project Management Certifications a plus.u2022 Self-motivated to deliver an excellent customer/end user experience with the ability to communicate (both verbal and written) complex IT information, policies, and procedures clearly and accessibly to a variety of audiences/stakeholders.u2022 The ability to balance team and individual responsibilities, build team consensus, and to effectively lead without direct oversight.u2022 Excellent analytical, communication, teamwork, and organizational skills, as well as the ability to function as an integral part of a team and to work in a group setting.u2022 Prior IT budget and fiscal planning experience, including experience with government procurement processes, vendor management, and audit management best practices, a plus.u2022 Availability for periodic travel in New York state. Additional Comments The annual salary for this position is $121,842. As an employee of OAG, you will join a team of dedicated individuals who work to serve the people of our state through a wide variety of occupations. We offer a comprehensive New York state benefits package, including paid leave, health, dental, vision and retirement benefits, and family-friendly policies. Additionally, OAG offers a robust Workplace Flexibilities Program with multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity. Some positions may require additional credentials or a background check to verify your identity. Name Legal Recruitment Unit Telephone 2124168080 Fax Email Address Address Street NYS Office of the Attorney General Legal Recruitment Bureau - 28 Liberty St City New York State NY Zip Code 10005 Notes on Applying HOW TO APPLY:Applications must be submitted online at ag.ny.gov/job-postings/other . Applicants must be prepared to submit a complete application consisting of the following:u2022 Cover Letter: You may address your letter to the Legal Recruitment Unit. Indicate why you are interested in this position and what makes you a strong candidate. You may wish to include information about what life experiences you will bring to the position that will enhance OAGu2019s ability to better serve the diverse population of this state.u2022 Resumeu2022 Writing Sample: Your sample should demonstrate your ability to analyze and organize information into an effective document that is well-organized and error-free. If needed, please include a cover page to provide the reviewer with any relevant context or background information.u2022 Reference List: Submit a list of three (3) references; supervisory references are preferred. For each reference, indicate the nature and duration of your relationship. Include contact information and email addresses for each reference. Please note that your references will not be contacted until after you interview for the position.

Created: 2025-10-10