Operations Agent - Import

PURPOSE OF JOB:To process shipments accurately in a timely manner in compliance with Kintetsu World Express (U.S.A.), Inc. (KWE) operations policies.KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITSMedical Plan including PrescriptionEligible for medical coverage on the 1st month following one (1) month of employment. CIGNA is the current provider, offering 3 plans. Dental PlanEligible for dental coverage on the 1st month following one (1) month of employment. CIGNA is the current provider, offering 2 plans. Vision CareEligible for vision coverage on the 1st month following one (1) month of employment. VSP Vision Care is the current provider, offering 1 plan. Flexible Spending Account (FSA)Medical Flexible Spending Account Dependent Care Flexible Spending Account Limited Purpose Flexible Spending Account Health Savings Account (HSA)Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP) Life InsuranceLife insurance (1½ times annual salary up to a maximum benefit of $50,000);Supplemental life insurance (at the expense of the employee);Long term disability (LTD) coverage;Accidental death and dismemberment (AD&D) coveragePaid Time Off (PTO)PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap.Paid HolidaysNewly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year. A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year. Retirement Plan401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule. Student Loan AssistanceEligible for student loan assistance after three (3) months of continuous employment, pending verification.Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00.Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.Tuition ReimbursementEligibility for Tuition Reimbursement is three (3) months of continuous employment.Reimbursement is limited to $5,250.00 per employee per calendar year.Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.Wellness DayEligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation. Voluntary BenefitsHospital Indemnity Insurance Accident Insurance Critical Illness Insurance Commuter Benefits - Parking and Transit This summary is provided for informational purposes only. Plan details are subject to change. Once employed with Kintetsu World Express (U.S.A.), Inc. plan details and enrollment forms will be provided.ESSENTIAL DUTIES AND RESPONSIBILITIES:Process daily pre-alerts and shipping documents according to both branch and customer requirements to provide arrival details prior to vessel arrival. DailyContact carrier for on-board confirmation to trace consolidation movements, Daily.Process advance payments Import Service Fee (ISF) to either Carrier or Cargo Freight Station, by Cargosprint or carrier voucher prior to flight arrival to ensure shipments can be released to designated vendor for pick up without delay for timely delivery to avoid incurring storage chargesMaintain consolidation board with detailed information to monitor freight arrival and document preparation. Daily.Create consolidation file folder with detailed information that is required by import Standard Operating Procedure (SOP), maintain copy of airline payments (Cargosprint, voucher copy or draft check) copy, Daily.Arrange consolidation document pickup, Daily.Break down consolidation pouch. DailyProcess shipment into Unified Freight System (UFS), release documents and close files. DailyDocument turn over to Brokerage department. or customer's designated broker. Daily.Dispatch with trucker for delivery, Daily.Update milestones into UFS, Daily.BASIC QUALIFICATIONS & REQUIREMENTS:List any required educational attainments (degrees, certificates, licenses, etc.): N/AList any required skills (computer, machinery, typing, etc.): Adequate typing skills and basic computer literacyList any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Ability to work in a fact paced environment. Ability to multitask under pressure while meeting deadlines.List any required experience (of what type, for what duration, in what industry, etc.): N/APREFERRED QUALIFICATIONS:List any preferred educational attainments (degrees, certificates, licenses, etc.): Degree preferred but not required AS or above.List any preferred skills (computer, machinery, typing, etc.): Microsoft Office SuiteList any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): N/AList any preferred experience (of what type, for what duration, in what industry, etc.): N/A

Created: 2025-10-13