Student Service Advisor - OnSite

Student Services Advisor - Concorde Career CollegesThe Student Services Advisor plays a vital role in supporting student success by providing academic guidance, career preparation, and personal development support. This position requires a proactive, student-centered approach to assist students in achieving their educational and professional goals while fostering a positive campus environment.In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campusesPaid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)Retirement Matching: 50% match on the first 6% of your contributions after 90 daysPaid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new babyCompetitive Insurance: Health, vision, and dental coverage for you and your dependentsPet Insurance: Competitive coverage for your furry family members through ASPCAHealth Plan Enrollment: Eligibility starts first of the month following completing one full month of employmentPrincipal Accountabilities & DeliverablesProvide personalized academic advising to students, guiding them on course selections, degree requirements, and program pathwaysAssist students in understanding institutional policies, procedures, and resources available to support their successIdentify and address student concerns, offering tailored solutions or connecting students with appropriate campus resourcesConduct one-on-one or group advising sessions to support student engagement and retentionFacilitate workshops or one-on-one coaching sessions focused on career planning, resume building, and interview preparationCollaborate with career services to provide students with networking opportunities and access to job fairs and internship programsMonitor student progress and intervene early with students who exhibit signs of academic or personal difficultiesDevelop and implement strategies to promote student retention and success, including outreach campaigns and mentorship opportunitiesPlan and coordinate student engagement activities to foster a sense of community and belongingMaintain accurate and up-to-date student records in compliance with institutional and regulatory requirementsGenerate reports and analyze data to identify trends and measure the effectiveness of student support initiativesCollaborate with faculty, staff, and administration to address student issues and advocate for student needsOther duties as assigned.Education / ExperienceBachelor’s degree in related field (preferred)Minimum two (2) years of experience in education field (preferred)Three (3) year of experience in a proprietary online higher education environment (preferred)Knowledge of student information systems and other technology platforms (preferred)SkillsStrong interpersonal and communication skills to build meaningful relationships with a diverse student populationConflict resolution skills to handle student interactions with empathy and professionalismAbilitiesAbility to work collaboratively across departments to support student success Standard AbilitiesAble and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholdersWork EnvironmentWork is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.This position is designated as:Variable; This position is eligible for a remote, hybrid and/or onsite work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.Travel RequirementsNo travel required

Created: 2025-10-13