Medical Front Office

SSM Health Physical Therapy - Outpatient DivisionPatient Service Specialist (PSS) Split Position - Richmond Heights, MO & St. Louis DowntownThis is an entry-level position, starting pay is $19.00 per hour, and goes up based on experience.Full Time - 40 hours - Set schedule - Monday - FridayM/W: St. Louis Downtown 7:30-12:30T/Th/Fri- Richmond Heights 7:30-6:30This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.ResponsibilitiesGreets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsIf you have experience in the below you could be a great candidate:Office adminReceptionist Patient Service Representative Health careMedical fieldAdministrative AssistantPatient Care SpecialistFront deskCustomer ServiceServerRetail Hotel Guest ServicesOffice CoordinatorGreat work ethicMinimum QualificationsHigh School degree or diploma requiredBasic knowledge of computersskills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy requiredCustomer service and interpersonal skills necessary to communicateeffectively with staff members, supportive personnel, patients, physicians and communitymembers requiredPreferred ExperienceOne year in medical office settingthat required multi tasking preferredknowledge of health insurance preferred*Generous benefits package including:Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeaveExcellent Orientation Program**We have been recognized numerous times by the St. Louis Post Dispatch as one of the 'Top Workplaces' in St. Louis!*

Created: 2025-10-13