Banquet Supervisor | Part-Time | Vanderbilt University ...

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquetsupervisors are also responsible for training and coaching of the banquet staff.This role pays an hourly rate of $18.00-$22.00Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until December 31, 2025.Approaches all encounters with guests and colleagues in a friendly, service-oriented mannerMaintains constant communication with guests and on-site contact to ensure all expectations are met or exceededRemains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfactionCoordinates with other departments to arrange for the delivery of requested services.Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food serviceEnsures all functions are set and staff is prepared and organized before required time on BEOInspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractiveEnsures proper setting of buffet tables and other food service tablesArranges for and ensures proper sequence of service for each eventSupervises clearing and post function cleanup and garbage removalMaintains clean and orderly back areas, pre-function areas and storage areasAssures that all china, glassware, silverware, linen, etc are returned to their proper location after each eventSupervises the handling, storage, and security of all catering service equipment and decorAssists with staff training programs Conducts regular staff meetings to build rapport and ensures colleagues are well informedClearly projects the visions of the department and measures progressAttends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiencyWork with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events.Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.Associate’s degree (A.A.) or equivalent from two-year College or technical school 1-2 years related experience and/or training; or equivalent combination of education and experience.Nationally recognized, advanced food service sanitation training course certification.Valid Managers ServSafe Certification Valid Alcohol Service PermitFamiliar with inventory cost control and menu planning.Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.Working knowledge of Point of Sale and timekeeping systems.Previous supervisory experience is requiredKnowledge of food and beverage operation and preparation is requiredCash handling abilities; basic math skills including significant number manipulation.Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.Good verbal and written communication skills.Must have a flexible schedule, be highly motivated and quality drivenDetail oriented yet able to excel while multi-taskingAble to accept responsibility and lead by exampleCash handling and computer skillsExcellent communication skillsAble to lift 25 LBSAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2025-10-13