Serviceability Engineer

Title: Serviceability EngineerLocation:Onsite (Troy, MI - more than 3 days per week)Compensation:Full-Time (W2)Shape the Future of Automotive Service Information with Expleo USAAre you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring aServiceability Engineerto join our client’s team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems—making a real impact on technician efficiency and customer satisfaction.If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you.What’s in It for You?Hands-On Engineering- Work directly with vehicles and engineering documentation to create accurate service proceduresCareer Growth- Expand your automotive knowledge while collaborating with experts in new and emerging technologiesImpactful Work- Help shape how service information is written and used by technicians across the industryCollaborative Culture- Join a team that values problem-solving, innovation, and continuous learningYour Role & ResponsibilitiesAuthor diagnostic and removal/installation procedures for automotive components and systemsUse engineering documentation, CAD, and on-vehicle validation to create accurate service contentPerform hands-on analysis and problem-solving of electrical and electromechanical systemsValidate service procedures through direct interaction with prototype vehiclesCollaborate with engineering teams to ensure service information reflects real-world technician needsApply structured checklists to verify functionality and define serviceability processesSkills & Experience You Should Possess5+ years of experience in automotive service, engineering, or technical authoringUnderstanding of basic electrical components and electromechanical systemsStrong problem-solving skills and ability to work independentlyProficiency with Microsoft Excel, Word, and PowerPointComfortable working in a hands-on garage or prototype environmentExcellent collaboration skills with multidisciplinary teamsBonus Points If You HavePrior experience as a dealership technician or technical authorTrade school or collegiate degree in automotive technologyFamiliarity with service authoring tools or platformsExperience working with OEMs or Tier 1 suppliersEducation & Certifications You NeedHigh school diploma or equivalent requiredTrade school or collegiate automotive degree is a bonus but not mandatoryWhat We OfferAt Expleo USA, we value expertise, innovation, and collaboration. By joining our client’s team, you'll work on high-impact projects while enjoying a supportive work environment.Competitive CompensationComprehensive Benefits for you and your dependentsPaid Time OffOnsite Work Model- Work hands-on in Troy, MI more than 3 days per weekCareer Development- Access to training, certifications, and leadership opportunitiesSupportive Team Culture- Work with a team that values continuous learning and growthPlease note:This role is only open to candidates who are authorized to work in the United States.Ready to Make Service Information Smarter?If you're ready to bring your automotive expertise to a role that shapes technician experience and vehicle serviceability, apply today and join Expleo USA in driving innovation!

Created: 2025-10-13