Insurance Service Representative - Bellevue, NE

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post.Full time, Exempt/Non Exempt:, HourlyJob Description:$2,500 Signing Bonus for new hires**To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. , Additional details can be provided by our Recruiting Team at the time of application**Join Americaâs most trusted brand with over 100 years of service.Why Choose AAA The Auto Club Group (ACG)ACG offers excellent and comprehensive benefits packages:Medical, dental and vision benefits401k Match up to 6%Paid parental leave and adoption assistancePaid Time Off (PTO) - 12 days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per yearTuition Reimbursement - $5,000 per yearProfessional certification reimbursement program and other professional development opportunitiesComplimentary AAA MembershipDiscounts, travel discounts, perks, and rewards and much morePaid volunteer day annuallyA DAY IN THE LIFE of an Insurance Service RepresentativeThe Auto Club Group is seeking an Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts.Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards)Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the saleTake insurance payments (initial, installment, lapse, or reinstatement)Respond to customersâ insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial productsRefer to agent when appropriateRecognize and promote cross-sale opportunities within the context of servicing a change to an existing memberâs policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and proceduresProvide customer assistance through the performance of sales processing activities and assists management and agents when applicableConduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelinesParticipate in a team environment to promote customer satisfaction and consistent service following the customer service modelReceive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessaryParticipate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activitiesFulfill, maintain and service insurance policiesRespond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarificationContact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellationsVerify new business applicationsRefer relevant members/insureds to other lines of business (i.e. Travel and Life)Process insurance and membership paymentsUpdate electronic member informationMaintain filing systems and provide other general Agency supportHOW WE REWARD OUR EMPLOYEESStarting hourly wage of $22.89 - $25.46 per hour, based on experienceriate.,

Created: 2025-10-13